Akeda Bagus

Hi waxlyric,

So I tried with this:

* Product price: $8.00.
* Shipping fee: $2.50 (using flat rate).
* Coupon with type “Percentage” and amount “10”.
* Same currency options per your WC logs.

The order is placed successfully with total $9.70. Here’s the summary from Stripe’s log:

07-06-2017 @ 09:02:25 - Success: Stripe charge complete (Charge ID: ch_xxx)
07-06-2017 @ 09:03:58 - Info: Begin processing payment for order 1006 for the amount of 9.70
07-06-2017 @ 09:03:58 - charges request: Array
(
    [currency] => aud
    [amount] => 970
    [description] => Local WP Dev - Order 1006
    [capture] => true
    [expand[]] => balance_transaction
    [metadata] => Array
        (
            [Customer Name] => Akeda Bagus
            [Customer Email] => xxx
        )

    [customer] => cus_xxx
    [source] => card_xxx
)

Looking at your WC logs, I don’t see any plugin that might be conflicting this. If you could send me temporary login (which you can remove after troubleshoot) to your site via email (akeda.bagus at automattic.com) that would be great.

• This reply was modified 7 years, 4 months ago by Akeda Bagus.

Hi mrcarlsen,

The order status transitions by default using a common practice and it’s the same on other WooCommerce payment plugins. I assume you disable “Capture charge immediately” option, because if you enable that and you only sell virtual products (no fulfillment took place) then you can achieve that without custom code.

However, if you want to override that via custom code, there’s an action called wc_gateway_stripe_process_response (see https://github.com/woocommerce/woocommerce-gateway-stripe/blob/23d8d4baaa60881d3a94fc5fd6b1ddf0efd4e201/includes/class-wc-gateway-stripe.php#L889) that you can hook if you want to alter the order. One thing to note is the capture happens during order status transition (see https://github.com/woocommerce/woocommerce-gateway-stripe/blob/23d8d4baaa60881d3a94fc5fd6b1ddf0efd4e201/woocommerce-gateway-stripe.php#L132-L135). Make sure it’s unhooked when you update the order status inside wc_gateway_stripe_process_response handler.

Hope this helps.

Hi waxlyric,

I tried your case but unable to reproduce. Could you provide detailed steps (with the product and coupon settings), Stripe logs, and system status report (from WooCommerce > System Status)?

Thanks

Hi Jigar,

Can you provide more information here such as system status report (from WooCommerce > System Status)?

Version 1.1.1 has been deployed to fix this issue. Thanks for the report everyone!

Hi Kahil,

What WooCommerce version do you use? The warning tells me that it could be before 2.6.2 in which the 2nd argument for the filter is missing, see the diff at https://github.com/woothemes/woocommerce/commit/4720628a71531e1ecf56e576dfda6d0e5f1cdb01#diff-19ee4e06eaf11232f0e3b74ef667019eL682 for more detail.

Hi!

First, apologies if you had an issue with this plugin.

It’d be helpful to know the detail here. What theme and plugins being used. Sometimes there could be a conflict with other plugins or your template theme might not support it by default. Letting us know the detail would help reproduce the issue locally.

Calling this a junk is not helpful at all and discourage the developers that have spent their time working on it.

Hi!

First, apologies if you had an issue with this plugin. Have you reported the issue to support forum with some details?

It’d be helpful to know what issue you’ve experienced here so we could patch if there’s any bug. We’ve released 1.0.4 recently that contains fixes users have reported.

Thanks for report! The link has been fixed. Marking this as resolved.

Marking this as resolved as it worked on standard theme.

Hi Pam,

Could you update to the latest one, 1.2.1, and check whether the issue persists?

Hi raintree12334,

Did you use woocommerce-gateway-paypal-powered-by-braintree 1.2.1, which is the latest one? I don’t see SVG is being referenced in source code. Here’s my form looks like when I selected Credit Card: https://cloudup.com/cMjEx52TNBb

Hi raintree12334,

Could you give us screenshots of the SVGs being requested?

jpaytoncfd,

Closing this as you’ve resolved the issue.

Hi there,

Could you try update to 1.2.1 and reconnect? If you’ve logging enabled, could you try let me know if there’s specific errors logged there?