akashsharnarthi
Forum Replies Created
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Forum: Plugins
In reply to: [Facebook for WooCommerce] Error while selecting the ad accountHi,
I don`t prefer to create another ad account.“Remove yourself from ad accounts you no longer need access to (there is a?Learn more?link about this, the second one appearing in the screenshot)”
=> Please let me know how can I do that. I did not understand from the learn more redirected pageForum: Plugins
In reply to: [Facebook for WooCommerce] Error while selecting the ad accountHi, My ad account creation limit is 1 : https://prnt.sc/xgXFMEjyKuEn
I removed my self from few assets and still the issue persists
NOTE: i have not faced this issue earlier, this is the first timeHi, Thanks support team for your continuous follow-up!
So Finally, the issue has been resolved.Here are the steps I followed:
1) Deactivated Facebook for Woocommerce Plugin > Removed All the IDs from /option.php > Cleared website cache > Activate the Plugin again
2) Remove your app from Facebook Side
3) Create a Catalog from Commerce Manager and NOTE: Do not add any product to it.
4)Now, make sure you have added your Catalog (which you created in the above step) as an asset to your System Users: Link
5) Head to https://business.facebook.com/latest/business_app_store/discover > Select your Business/Page > Select “Woocommerce Integration” (Uninstall it using the three dots) > Once Reload the page > Uninstall the Features wchih are listed > Click on “See Features” > in the pop-up windows click on “See All Features” > Lastly “Set up” for the “I would like to understand the performance of my ads and optimize for conversions” and “I would like to run ads using this app”. ScreenshotTo verify whether it’s working or not, Go to Your WordPress Dashboard > Marketing > Facebook > You can able to see all the IDs appearing here
IF THE ABOVE DID NOT WORK FOR YOU, JUST TRY BY FOLLOWING THE BELOW IN STEP 2:-> Go to Partners Tab and remove “Automatic” partner from the list. and follow the above steps.
KUDOS to all the plugin support staff ??
Cheers!Should i try by removing the Automatic Partner from the business manager?
Hi @sukafia
I was too quick, Hehe.And tried following the guide, and this time I was able to select the catalog but in the next step again there was an issue with choosing the commerce account name (Our country does not support this feature at the moment).
Checkout the below video for more:
ScreenvideoHi @sukafia
Thank you for reporting the bug, I will be waiting for the final resolution.“In the meantime, can you try following these steps to completely uninstall the extension and remove the app/system users from Facebook, then set up afresh to see if that helps?”
=> Yes, I already tried this!Hi @tamirat22
I followed your instruction and tried on a stagging site, but still, the error persists.Hi @margaretwporg
Yes, I found 4 Fatal Errors in the drop-down. Please refer to the below link for the screenshots. Additionally, I have attached the “Catalog ID Missing” Log too!Hi @nixiack8
Yes, I tried as you mentioned. Still, the error persists.HI @nixiack8
I have tried your above-mentioned steps too, but the error is still there.Hi @sukafia
I really appreciate your efforts put into my concern. I tried both of the above.
But unfortunately, the error still persists.Hi @danndumia
I have gone through the link you provided and did not find any resolution regarding my error.Hi, Thanks for your response.
I have already tried to follow the same thread you mentioned. But the error persists still.Could you please tell me any other possible way?
Here is the Woocomerce Status:
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Hide errors from visitors: ? ### Active Plugins (31) ### Breeze: by Cloudways – 2.0.6 Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.4 Elementor Pro: by Elementor.com – 3.7.2 Elementor: by Elementor.com – 3.6.6 Estimated Delivery for WooCommerce: by Daniel Riera – 1.2.5 Facebook for WooCommerce: by Facebook – 2.6.16 Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.4 Fluent Forms: by Contact Form - WPManageNinja LLC – 4.3.8 Happy Elementor Addons Pro: by weDevs – 2.4.0 Happy Elementor Addons: by weDevs – 3.6.1 Kadence Blocks - PRO Extension: by Kadence WP – 1.7.12 Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.4.10 Kadence Pro - Premium addon for the Kadence Theme: by Kadence WP – 1.0.5 Kadence Shop Kit: by Kadence WP – 1.6.28 Kadence Woocommerce Elementor Pro: by Kadence WP – 1.1.7 Kadence WooCommerce Elementor: by Kadence WP – 1.0.6 Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11 MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78 OneSignal Push Notifications: by OneSignal – 2.2.7 Perfmatters: by forgemedia – 1.8.6 Rank Math SEO PRO: by Rank Math – 3.0.0 Rank Math SEO: by Rank Math – 1.0.91 The Plus Addons for Elementor: by POSIMYTH – 5.0.9 The Plus Addons for Elementor - Pro: by POSIMYTH – 5.0.11 Web Stories: by Google – 1.22.0 Woocommerce Custom Product Addons: by Acowebs – 4.1.8 Razorpay for WooCommerce: by Team Razorpay – 3.9.1 NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.1 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.16.0 WooCommerce: by Automattic – 6.6.1 Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.6 ### Inactive Plugins (13) ### Akismet Anti-Spam: by Automattic – 4.2.4 Direct Checkout for WooCommerce: by QuadLayers – 2.6.2 GreenShift - Animation and Page Builder Blocks: by Wpsoul – 2.7.6 GTranslate: by Translate AI Multilingual Solutions – 2.9.12 Import and export users and customers: by codection – 1.19.3.1 Kadence Starter Templates: by Kadence WP – 1.2.14 ProductX – Gutenberg WooCommerce Blocks: by wpxpo – 2.2.8 ShopEngine: by Wpmet – 2.2.2 The Plus Addons for Block Editor: by POSIMYTH – 1.3.1 The Plus Addons for Block Editor Pro: by POSIMYTH – 1.3.1 WooCommerce Blocks: by Automattic – 7.9.0 WordPress Importer: by wordpressdotorg – 0.7 WP Rocket: by WP Media – 3.10.8 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Object Cache Pro (Drop-in) ### Must Use Plugins (1) ### Object Cache Pro (MU): by Rhubarb Group – 1.14.5 ### Settings ### API Enabled: – Force SSL: – Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #6 - /shop Cart: #7 - /cart Checkout: #8 - /checkout My account: ? Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #9526 - /terms-and-conditions ### Theme ### Name: Kadence Version: 1.1.19 (update to version 1.1.22 is available) Author URL: https://www.kadencewp.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: /home/510003.cloudwaysapps.com/vwsbhgnnms/public_html/wp-content/plugins/kadence-woo-extras/lib/gallery/product-image.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ? Next scheduled: 2022-06-30 16:31:43 +05:30 Options: ? Notes: 68 Onboarding: completed ### Action Scheduler ### Complete: 2,405 Oldest: 2022-06-26 10:50:14 +0000 Newest: 2022-06-29 17:01:23 +0000 Pending: 2 Oldest: 2022-06-29 18:18:07 +0000 Newest: 2022-06-30 16:26:25 +0000 ### Status report information ### Generated at: 2022-06-29 23:02:08 +05:30