Forum Replies Created

Viewing 9 replies - 16 through 24 (of 24 total)
  • Akash

    (@akashelex)

    Hello @immyali

    Thank you for reaching out. I’ve reviewed the issue you reported regarding the mini cart and discount visibility. We were able to replicate the discount visibility issue in the mini cart on mobile view. However, the discount appears correctly on the cart and checkout pages.

    To further investigate, could you please share details about the theme installed on your site? This will help us identify the root cause.

    Looking forward to your response.

    Plugin Support Akash

    (@akashelex)

    Hello?@xenonofarcticus

    Greetings from ELEXtensions!

    We’ve identified the errors occurring due to the incompatibility with the WordPress?latest version. This has been forwarded to the concerned team. We will get back to you with an update soon.

    Plugin Support Akash

    (@akashelex)

    Hello @microactiva

    Greetings from ELEXtensions!

    You can configure the SMTP plugin installed on your site using your Zoho email and its SMTP information. For further assistance, you can also contact your SMTP plugin author and Zoho support.

    Please feel free to contact us if you have any more questions.

    Akash

    (@akashelex)

    Hello?@matiasvazquez

    Thank you for providing the video and screenshot. We have not been able to replicate the issue on our end. I recommend to please connect with us through the commercial plugin support option for additional information.

    We look forward to hearing from you.

    Plugin Support Akash

    (@akashelex)

    Hello @chrilles

    Greetings, I hope our latest release version has resolved the above-reported issue on your website. 

    Please don’t hesitate to reach out to us if the issue persists.

    Akash

    (@akashelex)

    Hello?@agxer

    Greetings!

    To ensure your Australia Post account and rates are configured correctly, please follow these steps:

    1. Verify that you’ve added your Australia Post account with the correct API mode.

    2. Enable the real-time rates option and enter the complete shipper address under the plugin’s general settings.

    3. Enable the necessary shipping services under the rate and services settings.

    4. Ensure the product has weight and dimensions, as these are required to calculate shipping rates.

    If the issue persists, please enable developer mode, share a link to a sample product, and provide screenshots of the plugin settings.

    Akash

    (@akashelex)

    Hello?@mercurydan

    Thank you for reaching out. We have planned for compatibility with the WooCommerce block checkout to our roadmap. This feature will be implemented as soon as the necessary hooks are available in a future WooCommerce release. The timeline for this compatibility will depend on WooCommerce’s block update.

    We hope this clarifies the situation. Please don’t hesitate to contact us if you have any further questions or require assistance.

    Plugin Support Akash

    (@akashelex)

    Hello?@webauthorings

    Greetings from ELEXtensions!

    Thank you for your feedback. Currently, our plugin only enables USPS shipping services based on the country, not the state. However, we understand your need for state-specific shipping options and have forwarded your suggestion to our concern team for consideration in future updates.

    Please let us know if you have any further questions.

    Plugin Support Akash

    (@akashelex)

    Hello?@webtenn

    Greetings. It seems that the “Hide Add to Cart” settings being stuck and the “Add to Quote” buttons disappearing might be due to recent changes on your site as it was working fine earlier. These changes could include new plugins, themes, or custom code. Please try temporarily disabling any recent additions or modifications to see if the issue resolves.

    For your reference, our plugin uses the following WooCommerce hooks:

    Hide add to cart settings: this filter hook we are using to save hide cart function add_filter( ‘settings_saving_hide_cart’, array( self::class, ‘save_hide_cart’ ) );

    Quote button:

    * Shop page: woocommerce_after_shop_loop_item

    * Product page: woocommerce_product_meta_start

    Please don’t hesitate to contact us if you require further assistance.

Viewing 9 replies - 16 through 24 (of 24 total)