aidancewebdev

I’m also having the blank map issue as well as only the first record from my csv import showing in the list of ~1200. I’ve triple checked my Google Maps API settings and csv upload data, all looks fine.

Errors in the console :

Uncaught (in promise) InvalidValueError: cslinitMap is not a function
at _.nj (js?key=****hidden for privacy*****&libraries=geometry,places&callback=cslinitMap:655:123)
at Gfa (js?key=****hidden for privacy*****&libraries=geometry,places&callback=cslinitMap:748:180)
at js?key=****hidden for privacy*****&libraries=geometry,places&callback=cslinitMap:747:229

Uncaught (in promise) TypeError: Cannot read properties of undefined (reading ‘Go’)
at js?key=****hidden for privacy*****&libraries=geometry,places&callback=cslinitMap:724:346

Hi @hassaanali723 ! I’m sorry to hear that you’re also having these frustrating experiences. I tried so many different things, I can’t really give you an exact step-by-step process, but here’s the gist:

Start by heading to https://developer.bigcommerce.com/api-reference/d2298071793d6-get-all-channels
Using the dark blue/gray section on the right, paste in your API access token and store hash (the first 2 editable fields in the first box) then clicking the light blue Send Request button.

Doing so will add another dark gray section below the first box labeled Response and hopefully have a 200 OK status. The data in this new box is all the information about the current channels you have set up in Bigcommerce.

The first one should be type storefront, platform bigcommerce, id 1, status active. That’s the Bigcommerce main store. Any others listed are probably your attempts to install the BC4WP plugin.

My now functioning WP channel has this data:
type storefront, is_enabled true, name your channel name, id (random number), status active, is_listable_from_ui true, is_visible true.
There will be other data there, but thats the important stuff.

There may be other channels listed. If you are not using them, they should have a status deleted and not have the channel name you’re trying to use for your WP installation.

If your channel has different information than what I listed above, you need to use the Update a Channel API page to fix it. Please reply to confirm you’ve done the above steps and let me know the channel situation before I continue.

Marking this resolved.

It was a Bigcommerce channel problem. I was able to correct several issues using the API tools on developer.bigcommerce.com, which solved 90% of the problem.

I then removed the BC4WP app from Bigcommerce and reinstalled the WP plugin, being sure to use the same channel I had corrected earlier.

At this point everything seems to be functioning as intended.

Please disregard. After more discussions with BigCommerce support, I’ve discovered that my domain configuration is incorrect thats preventing the checkout from loading properly.

I just checked again and no, it does not take as long to calculate the prices and quantities by putting together the same order from the regular customer cart. It’s not instant but the time it takes is acceptable as its a 655 piece order.

However, using the regular customer cart does not allow me to enter custom prices for each item like you plugin does. Perhaps therein lies the problem?

I’ll open a ticket via your helpdesk now. Thanks Alex!

Hi Alex,

I have tried turning off the auto calculation which helps a little for smaller orders however, the problem persists after the ‘cart’ numbers get too large.

The only price-related plugin I’m using is:
<b>Login to See Add to Cart and Prices in WooCommerce</b> (A simple plugin useful to disable add to cart buttons and hide prices for not registered users and invites them to register to your store.)