• Resolved bahall

    (@bahall)


    Trying to use this plugin to create a backup. Backup did not complete successfully. Can’t determine how to correct issue from log information. I did finally end up aborting the backup when it failed to complete.
    Log info follows:
    [INFO] BackWPup 3.8.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.6.1 on https://artleaguebend.org/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: ALFB Backup
    [INFO] Logfile is: backwpup_log_adada3_2021-02-18_21-41-44.html
    [INFO] Backup file is: 2021-02-18_ALFB_WRAN4NXJ01.zip
    [18-Feb-2021 21:41:44] 1. Try to backup database …
    [18-Feb-2021 21:41:44] Connected to database sqlant5_wp386 on localhost
    [18-Feb-2021 21:41:45] Added database dump “sqlant5_wp386.sql.gz” with 789.64 KB to backup file list
    [18-Feb-2021 21:41:45] Database backup done!
    [18-Feb-2021 21:41:45] 1. Trying to make a list of folders to back up …
    [18-Feb-2021 21:41:45] Added “wp-config.php” to backup file list
    [18-Feb-2021 21:41:45] 1467 folders to backup.
    [18-Feb-2021 21:41:45] 1. Trying to generate a file with installed plugin names …
    [18-Feb-2021 21:41:45] Added plugin list file “Art-League-Fort-Bend.pluginlist.2021-02-18.txt” with 1.67 KB to backup file list.
    [18-Feb-2021 21:41:45] 1. Trying to generate a manifest file …
    [18-Feb-2021 21:41:45] Added manifest.json file with 3.08 KB to backup file list.
    [18-Feb-2021 21:41:45] 1. Trying to create backup archive …
    [18-Feb-2021 21:41:45] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [18-Feb-2021 21:50:17] WARNING: Error while sending QUERY packet. PID=1926004
    [18-Feb-2021 21:52:00] WARNING: Error while sending QUERY packet. PID=1958163
    [18-Feb-2021 21:54:50] WARNING: Error while sending QUERY packet. PID=1984974
    [18-Feb-2021 21:57:43] WARNING: Error while sending QUERY packet. PID=2044234
    [18-Feb-2021 22:01:00] WARNING: Error while sending QUERY packet. PID=2097617
    [18-Feb-2021 22:03:56] WARNING: Error while sending QUERY packet. PID=2157782
    [18-Feb-2021 22:06:51] WARNING: Error while sending QUERY packet. PID=2206437
    [18-Feb-2021 22:13:30] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [18-Feb-2021 22:13:30] 2. Trying to create backup archive …
    [18-Feb-2021 22:23:21] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [18-Feb-2021 22:23:21] 2. Trying to create backup archive …
    [18-Feb-2021 22:24:45] ERROR: Aborted by user!
    [18-Feb-2021 22:24:45] ERROR: Job has ended with errors in 2581 seconds. You must resolve the errors for correct execution.`

Viewing 1 replies (of 1 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @bahall
    The issue caused by your hosting, maybe they set limit number of queries / the amount of DB data transfer at a time too low.
    Could you please ask them to resolve the issue instead?

    Also, maybe you could try a workaround solution here(It might or may not works):
    BackWPUp -> Settings -> Job tab -> Reduce server load and choose maximum -> run the job again.

    I hope it could help.

Viewing 1 replies (of 1 total)
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