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  • Thread Starter adrianjoss

    (@adrianjoss)

    I was asked to update my review on this plugin, So although Wayne did come back to me and found my original support requests, it was all way to late as I had left the country and needed things sorted before I left. I had to cancel postie shortcodes, yet I was still charged. I am sure that Wayne would have been able to sort out the problem,but it was all way to late and i had to find an alternative solution. At no point was I offered a refund. I shall leave my review at 1 star because:-

    1. plug in did not work
    2. support took weeks to come back
    3. I had to pay for an alternative solution
    4. Was never offered refund
    5. Wayne never updated his reply, apologising that he did in fact receive my support emails.

    Thread Starter adrianjoss

    (@adrianjoss)

    Well you could always write a review and see where that gets you.

    Thread Starter adrianjoss

    (@adrianjoss)

    @websperations. Have you tried the support forum? The plugin Author says that is how to get a response.
    Good Luck

    Thread Starter adrianjoss

    (@adrianjoss)

    Look maybe I was a little unfair, as without the likes of you guys committing to develop plugins,Wordpress would not be what it is today, so for that I thank you.

    Saying I am not a fan is not quite true, I think it could be great with some work, just not at the moment. I will gladly pay for a better version once it is developed, it just feels like you gave up or lost interest halfway through the plugin.(or you found something more interesting to develope)

    As for me not submitting an issue with support, my three real issues were logged by others(alexwp1506,wireB, bcoulson,tannetoni,Anna Sandler,chrislewisdrums)so why should I waste everyones time on the support forum.

    Maybe it does not help that I am a novice, and the css is for more experienced users.

    Maybe I will take you up on your offer of help, I really do wish success for this product.

    Regards
    Adrian

    Thread Starter adrianjoss

    (@adrianjoss)

    Very glad it works well for you, that is why rating are based on an average. You had a good experience with it, mine was not so.
    Would you like to post a link to your site, as I would love to see it working well.

Viewing 5 replies - 1 through 5 (of 5 total)