addthis_matt
Forum Replies Created
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Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] Sharing Buttons Not ShowingHi there,
We’re unfamiliar with that plugin. If it is minifying AddThis assets, perhaps you there is an option to not minify assets from certain URLs, ex: addthis.com and addthisedge.com.
Forum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] DNS lookupThanks for the kind words! Unfortunately there is not a way to turn off the additional requests to addthis.com and moadads.com, as they are hard-coded into the product.
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] Why no Buttons?Hi there,
You can change the label “Shares” to anything you’d like. It isn’t automatically translated based on user language, but you could put the Russian word for shares within the tool’s configuration in the dashboard:
https://www.addthis.com/dashboard#tool-config/pub/ra-5dc4dbdf986e4b65/widgetId/7qvu/sharecounters
Based on what I’m seeing, you should also see a share count value beside of the orange “+ More” button if you decide to use the “Total” counter instead of the “Jumbo” counter. If you change it to “Total” counter and aren’t seeing shares, let me know.
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] Why no Buttons?Hi there,
There are a couple of issues with the code you added.
1) It looks like the double quotes were curly quotes (“) instead of straight quotes (“). You’d want to make sure the quotes you add are all straight quotes.
{"pubid":"ra-1234567890"}
2) The ID ra-1234567890 is just an example. You’d need to replace this with your actual AddThis Profile ID, which can be found within the AddThis dashboard. There are steps in the link below which will guide you how to find your AddThis Profile ID.
https://www.addthis.com/academy/using-profiles-in-your-addthis-account/
- This reply was modified 4 years, 11 months ago by addthis_matt.
@newview08 – That error typically appears when someone has a privacy-related browser extension (ad blocker or similar). As a quick test, you could try opening the page in an Incognito window, which will likely disable the browser extension.
Forum: Plugins
In reply to: [WordPress Related Posts Plugin – AddThis] Doesn’t workHi there,
Could you send over your site’s URL so that we can investigate the issue? One thing to remember is that it usually takes 24-48 hours, depending on your site’s traffic, before you’ll start seeing the Related Posts to appear. This is because we’ll need time to analyze which pages are trending on the site before it can recommend pages to your visitors.
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] broken script snippet in v6.1.6@stason – Just wanted to let you know that version 6.1.8 of the plugin has fixed the issue with the missing space.
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] Malformed start tagHi there,
Thanks for reaching out! I’ve reported this to our plugin developer team for them to address as soon as possible.
-Matt
Forum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicos,
That html tag attribute is added by our WP plugin (rather than our AMP code), so it looks like the plugin didn’t remove that code when it was deactivated. Could you try uninstalling the WP plugin and removing the AddThis folder from our plugins directory?
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] is this plugin GDPR compliance?Hi there,
You would need to implement your own cookie consent notice.
AddThis cannot provide legal advice and, as such, cannot mandate a particular set of mechanisms or even standard language that should be used to capture consent. Certain consent tools allow for cookies to be suspended (or “not dropped”) if the user has not consented to cookies on the site. More information can be found on our Privacy Policy.
Forum: Reviews
In reply to: [WordPress Share Buttons Plugin – AddThis] rat bo ich ch nguoi dungC?m ?n vì b?n ?? ph?n h?i! Vui m?ng khi bi?t r?ng b?n ?ang t?n h??ng plugin ??
Forum: Plugins
In reply to: [WordPress Share Buttons Plugin – AddThis] broken script snippet in v6.1.6Hi there,
Thanks for reaching out to let us know! I’ve just submitted a bug ticket to our plugin developers so that they can add the additional space in an upcoming version of our plugin.
Forum: Plugins
In reply to: [WordPress Follow Buttons Plugin – AddThis] Dashboard Analytics/ToolsHi there,
If you choose the Past 72 Hours view within analytics, you’ll be able to see analytics after just a couple of hours after adding tools to the website. For most of the other time periods (such as the Past Two Weeks), there’s a 24 hour delay before you’d see the analytics.
The tools in the WordPress dashboard would not need to be the same. Essentially, there are two “modes” for the plugin.
If you are logged in to your AddThis account within the plugin, the tools activated within the AddThis.com Dashboard will be the tools that appear on the site.
If you are not logged in, the tools activated within the WordPress Dashboard will be the tools that appear.
Hi there,
It looks like the top yellow bar on your site is covering the floating follow buttons.
If you can add Custom CSS to your site, this CSS will increase the z-index of the floating follow buttons so that they can appear on top of the top yellow bar:
#at4-follow { z-index: 999999 !important }
Thanks for the update, Alex! I’m glad you were able to track down the cause of the issue. Let us know if you run into any other snags!