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Forum: Reviews
In reply to: [Custom Fonts - Host Your Fonts Locally] Last update not working@bsfherman I’m not the original poster and just now realized this was a review post and not a support ticket. So apologies for adding to the convo here, but I updated again (after rolling back) and the issue still remains. All custom fonts revert to a system font in v2.1.3
Forum: Reviews
In reply to: [Custom Fonts - Host Your Fonts Locally] Last update not workingSame here. Can someone from the CF Team please advise whether we should wait for a fix or consider rolling back to the previous version?
@logan3000 Thank you for the plugin tip! Just did that and it worked.
Hi Adam,
Apologies for the delay in getting back to you. I just heard back from ThriveThemes and the issue seems to have been caused on their side. So it doesn’t seem to be a SiteKit issue, after all.
I’m still baffled about the red errors I got when I updated SiteKit — they disappeared and it all got back to normal shortly after you wrote last, so that remains a mystery.
Thank you very much for all your help and for looking into this! I really appreciate it!
Warmly,
RalitsaHi again, Adam!
I just submitted the form — was finally able to access Site health info in recovery mode.
Answering the other questions below:- Is this happening only when trying to access the plugin and plugins page or in other areas as well?
>> When refreshing my site while being logged into Wordpess and every time I wanted to access the plugins section. (SiteKit at the time was returning only red errors everywhere, as you can see here. ) - Do you see any other?console errors?alongside the 503 page error?
>> Yes, added those that I got via the form. Have also looped in Thrive Themes because the fatal error seems to be coming from the theme. - Do you encounter the same when following the troubleshooting steps?here?and in troubleshooting mode?
>> I wasn’t able to test this out because I didn’t have any way to access my dashboard.
Thank you for your help!
Hi Adam,
Thank you for these steps. I’ve been trying to access Site Health but it’s giving me a 503 error every single time. I’ll fill out the form and share all the details you requested asap.
Hi Marcin,
Yes, I just checked again and everything is working perfectly now. Thank you. Maybe the update hadn’t taken effect right after I had updated the plugin yesterday?
Thanks so much for all the help. I appreciate it a lot.
Hi Marcin,
I updated the plugin and gave it another try, but I’m afraid the issue remains. The image still appears broken when I click the pin it button.
Thanks a lot, Marcin ?? Looking forward to it!
- Is this happening only when trying to access the plugin and plugins page or in other areas as well?