Achyuth Ajoy

Create a file called info.php on your server with the following code on it.
<?php phpinfo(); ?>

Run the file in your browser to get PHP version.

Interesting, no console errors or server error logs.
Which version of PHP is your server running?

Need the screenshot of the page with error. Not this one.

Jim, open the website in chrome & follow the steps.
1. Right click & select Inspect.
2. Click on Console Tab. Expand if necessary.
3. Take a screenshot, upload it & share the link.

No. this doesn’t work. Use any of the following image hosting services. Upload & share the link.

https://ctrlq.org/images/
https://imgur.com/

just upload the screenshot image to your server and paste the link here.

Upload the screenshot anywhere on your server and paste the link here.

To check server error logs, if you are using cPanel check the root folder of your WordPress installation. You can see a file called error_log (It will only be present, if the site encountered any errors).

Backup your current .htaccess file and erase the original file. try after that.
If it doesn’t work, try disabling all your plugins. Use an FTP/Web file manager and rename your plugins folder to something like plugin_old. That should disable all your plugins.

Let me know if you still have issues after the above steps.

Are you sure that you don’t have an htaccess file. Usually it’s hidden.

Gabe, create a backup of your htaccess file and erase the existing file. If you’re able to login after that, the problem was associated with your .htaccess file, and you can generate a new file by accessing the Permalinks section.

Hope this helps.

I have tried accessing the link from different browsers but i’m also facing the same problem.

Can you try disabling all your plugins using the server’s file manager / ftp. Just rename plugins folder to plugins_old. That should disable all the plugins.

Then try logging in.

Also check your server’s error log for any info related to problem. If there is, that should provide sufficient info.

If you’re using chrome, open chrome://settings/content/cookies and erase the cookies associated with your primary & subdomains or erase all cookies.

Try logging in after that.

• This reply was modified 7 years, 1 month ago by Achyuth Ajoy.
• This reply was modified 7 years, 1 month ago by Achyuth Ajoy.
• This reply was modified 7 years, 1 month ago by Achyuth Ajoy.

Can you provide a screenshot of your browser console?
And also check your server error logs for the domain. It could provide some info regarding the problem.

Hi,
The info you’ve provided doesn’t help much to identify the problem. Can you provide more details?

Good Day!

• This reply was modified 7 years, 1 month ago by Achyuth Ajoy.

Hi,
Can you provide the screenshot of your browser console to gather further info regarding this problem?

• This reply was modified 7 years, 1 month ago by Achyuth Ajoy.