acesj

There always has to be that one person that cant get things to work right and today that person is me.. I am sorry for that.
Update did not change the sender either.
Still showing same old WORDPRESS

I disabled the 1 plug in I do have, to see if that was the issue and same results.
So I am paying now for the support and will send wp details.
Thank you
Jason

I have version 2.2 installed.
I will allow you time to tell me when to test update.
Thank you
Jason

I have other products, I can use, I just like the idea of the ticket system, so clients do not have to leave the support page to see replies. I feel this will be another way to gain more registered users.
I am willing to register as a pro version.
But I am not seeing a change log of items that are in the pro version?
Got a link for that..
It would be best if we as admins
Can create the email title.
In back end.
If I want the email header to output normal, leave it blank
If I want it custom say: Your Support Request: [Ticket 121]
Thank you for your fast replies, I look forward to getting this working.
Jason

I have updated and when I reply to a email and it sent to client, it is still showing WORDPRESS [Ticket#55]

What am I missing? Thank you

Download this plug in and install it.. It will allow you to print the orders as you want.
You can print packing slip or invoice

Download item name is here: WooCommerce Print Invoices & Delivery Notes

This is working now, and I did narrow it down, to the user name in usps.
For some reason it was not excepting our user name from usps, I switched back to woo default name and all is working now.

Thanks for the help

i will try it now

James I have submitted ticket #65278

James Is this a easy fix, i dont have time to wait for help, I need this asap as now my shipping is broke and site is useless,, please help.

James, thanks oops Here is link https://kooziehq.com

Errors I cant figure our what is causing from cutomers that have called

Click on checkout, takes to paypal.. Paypal after filling out info, kicks user back to site with no order complete and I have no order canceled

Issue 2: Checkout error for billing address not exepting p.o boxes for shipping ,, Returns no value and no proceed to paypal..

Others that had errors, have just stated unable to complete order just hangs with nothing happing

Ive updated usps / gravity forms / dynamic pricing and others just 2 days ago,, and yesterday was first day I had errors that customers told me about,,

So one of them is causing it ?

Here is what you do.. Create a varation of your product.

For example,,

BLUE
RED
GREEN

Add variation for each, add separate image for each.

Product image will change per color ( or what ever ) user selects.

See this link for example,. Need help contact me I will walk you through it
https://kooziehq.com/product/to-have-and-to-hold-custom-printed-pink-camo-wedding-koozies/

I believe this is what you are after,

In your wordpress click on > Appearance Editor > Find your Theme CSS.
do the research on how your css is set up. This takes time and patience
Then in theme directory create custom css to opt out of current values.

This can be done to over ride current settings.

If you are new to css and changing values
Here is what to look for.

#567890 Is a color code.. FIND ALL COLOR CODES in your css,,
Copy and past into Google…

The first or second site is https://what color is this /

It will show you PMS color for html code

Once you found what color you are looking for,, Re look at where it is at in you css..

Example : Body
Title
date:

Each css color is for a reason,, finding the exact css color code is on you.
Good luck
Jason

Yes, force SSL is NOT A option if your domain does not have a SSL installed, You can not use a shared server SSL with woocommerce and have the hopes to have it work, binary files are conflicted.

Just FYI godaddy has SSL on sale per domain for $19.99 a year.. Install is 10 mins..
Then you can use force ssl

Jason

redirects sound like a .access issue. Trying clearing your .access or rewrites and start over.. Some web host put these files as hidden in cpanel and hhost .. These can be found through wiget or pcfc.

Vhosts and linix I have found create files with in certain web hosts.
As they do a server update the file appears..

Most common is 303
500
and the worst 404

Just make sure you have no un intentional code in your .access / phpini files

This was discussed in a post a month ago, the fix that worked best was to change the details on the payment option check to Western Union.

You can then add all the western union details for your customers.