Hi @dcooney Thanks for the response. No, the uploads/instant-images folder is completely empty, though we’ve tried to upload many through the Instant Images WordPress plugin, and each time we get the “Unable to download image to server, please check your server permissions…” message.
For the test that you did in a sub directory, you’re accessing the site from the root still, though it is installed in a subdirectory?
So, just to verify, you have WordPress installed in example.com/wordpress-folder/ but the WordPress site is accessible from the site root example.com/ ? is this correct? This is how we have our sites set up where the plugin is not working. It requires modifications to the .htaccess file as mentioned in the docs.
Thanks!
Jacob