abuhasan

No response

Hi Samah,

Waiting for your response.

MPGS replied with the following:

“After checking your concern, Please be informed that the issue the Merchant is facing is due to the values in “Merchant Transaction Reference” and “Order Reference” fields. These fields are mandatory and must be unique for each order.”

Please try with unique numbers in both fields and let me know if you face any other error.

It is the same. It appears that the plugin works fine when using test credentials – https://www.loom.com/share/c0f9be6994a244a2a086f4652a271b23

Doesn’t work when using the live credentials, gets stuck after entering OTP. As you mentioned earlier, the issue could be from MPGS end.

That is already selected.

Hi Samah,

I have informed the bank, and they said they will look into. They also said – “I am not a programmer but the following might be the reason as we saw similar cases with other clients:

I believe you are successful in getting the authentication on the EMV 3DS, you need to continue with the purchase transaction using the provided authentication response as per the integration manual. “

Like does the card contain the sufficient amount, is the card valid, does the bank supports this gateway in your country…

I tried multiple cards and they all have balance and are valid. The bank supports the gateway.

I will contact the bank and see what they have to say.

I know, the page loads successfully but after adding the credentials and OTP it gets stuck https://www.loom.com/share/c34f404c1668452cb17d182268422841

Please add the option as well under ‘Billing Mobile Number’ in the checkout page.

That would be difficult. Use Kuwait Number – 55550640

The gateway is able to authorize the card but unable to capture the payment.

• This reply was modified 2 years, 1 month ago by abuhasan.

I have a Lebanese Number, is it possible to add Lebanon as country option to be able to check and test?

Added

I did send an email to Ali Basheer last week. Can one of you please respond to them.

https://1drv.ms/u/s!AuXcuhKseNVhk5APHtS1DNpikcRZhg?e=m4nvtu

Do you have configuration service?

Hi,

Do you have a plugin configuring service? I am still getting errors – https://www.loom.com/share/9cc667cda67f4d5582d7edb8b8baafc9

When I use API Version 66 – “Error: {“cause”:”INVALID_REQUEST”,”explanation”:”Value ’57’ is invalid. The version used for this request must match the version previously used to update the session using the UPDATE_SESSION operation or OPEN_WALLET operation.”,”field”:”version”,”validationType”:”INVALID”}”