abhishek99rana

Hello @flyswatter,

We are closing this ticket as we haven’t heard back from you.
You can reopen this ticket whenever you need assistance with miniOrange 2FA plugin.

Regards,
miniOrange Team

Hello @barrelleaf,

We are closing this ticket as we haven’t heard back from you.
You can reopen this ticket whenever you need assistance with miniOrange 2FA plugin.

Regards,
miniOrange Team

Hi?@reventlov,

We have replaced this generic class and pushed the changes in our latest version ( 6.0.1 ) of the 2FA plugin.

Regards,
miniOrange Team

Hello @barrelleaf,

Could you please confirm if you have enabled the 2FA for that particular user role? If not, please follow the below steps.

1. On your wp-admin dashboard, go to miniOrange 2 Factor -> Two Factor Authentication -> Login Settings
2. Check ‘Enable 2FA’ Settings and Select user roles for 2FA
3. Click ‘Save Settings’ button

Let us know if this works for you or need further assistance.

Regards,
miniOrange Team

Hi @reventlov,

Thank you for bringing this to our attention.

We will do the necessary changes in the 2FA plugin for this matter and will update you about the same.

Regards,
miniOrange Team

Hi @flyswatter,

Could you tell me where exactly you are seeing the authenticator, so that we can assist you accordingly?

Regards,
miniOrange Team

We certainly do not have any control over any of your details saved on our end. The email was only meant to assist you with any issues.
Nevertheless, we will be removing your email address and any details saved from our database to resolve your concern here.
Let me know if you have any other questions or concerns.

Regards,
miniOrange Team

Hi @jaredratcliff,

We only received your email as you have submitted a feedback from the miniOrange 2FA plugin and we respond to the same feedback to resolve our customers’ concerns if any.
We also provide an option to skip the feedback form where we do not receive any email.
You must have provided a feedback and submitted the feedback and hence we received your feedback through email.

Let me know if you still have any concerns.

Regards,
miniOrange Team

Hi @handyandy52223afm,

The issue has been investigated and we were not able to replicate the issue on our end with the Elementor Pro edit page. Could you please check if it is the site specific issue?

Hi @handyandy52223afm,

I have investigated the issue and the Elementor Pro edit page was working fine for me when the miniOrange 2FA plugin was installed on the website.

The issue you are facing might be the site-specific issue.

Regards,
miniOrange Team

Hi @handyandy52223afm,

As we have not received any response from your side, we will be going ahead and marking this thread as resolved.

You can always reach out to us in the future whenever you have any doubts or concerns.

We are always here to help you.

Regards,
miniOrange Team

Hi @handyandy52223afm,

Thank you for reaching out to us.

Could you let us know if any error is reflected in the error logs for the issue you are facing?

We will investigate the issue on our end as well and let you know if we have any updates for you.

Regards,
miniOrange Team

Hi @shukify,

Thank you for providing the updates here.

Let us know if you face any issues with the miniOrange 2-factor Authentication plugin.

I am closing this ticket as of now. You can reopen it whenever you want any assistance.

Regards,
miniOrange Team

Hi @shukify,

As the plugin is deleted from the cPanel and the issue is not yet resolved, the error you are getting might not be due to the miniOrange 2-factor authentication plugin.

However, we will investigate the issue in the miniOrange 2-factor authentication plugin and let you know if we have any updates for you.

Also, you can check with your hosting provider if the issue is occurred from its end.

Best Regards,
miniOrange Team,

The issue has been investigated and it seems to be due to the conflicts with other plugin/s with 2FA functionality. Please try disabling the other 2FA plugins or the plugins with 2FA functionality.