abelony

@rifirechiefs, sorry for the delay. Very busy at the moment.

Looks like LZ took care of you.

Thanks, Abel

Hi.

I am very sorry but that can’t be done at this time.

Thanks, Abel

Hi Jordan.

Please notice the “Registration Closed” message for the date. Change the Registration End date to something else and the registration should work. Also, please create a Payment profile and assign it to that event for the full registration to work correctly.

Thanks, Abel

@bsacarguy, please provide me with a link to the website and I will see if I can spot something. If you would rather email, please use the Events Planner support portal

Thanks, Abel

Hi.

Sorry about that. If you don’t see an empty row for dates, times, or prices, please delete that event and create a new one. This is a very rare bug that I can’t seem to reproduce. Please let me know if my suggestion doesn’t help.

Thanks, Abel

@flyingron thank you. Your suggestion worked for me. On step 4, I was not presented with any themes…

Abel

Hi Doug.

Looks like you have created a form but have not included any fields in the form (from the Events Planner > Form Manager menu).

Please let me know if I can be of further help.

Thanks, Abel

Hi Lee.

Please do send me some screenshots to help [a~t] wpeventsplanner.com and I will see if I can spot something. I may need temporary WP admin access to find out what’s going on.

Thanks, Abel

Hi.

I just committed a new version and the issue should be fixed now. Please let me know if it still persists.

Thanks, Abel

Hi Patrick.

Thanks very much for pointing this out and you are correct. I will fix this in the couple of days, possibly even today.

Thanks, Abel

Hi.

Please edit the event and set “Is this a free event? to Yes. https://screencast.com/t/OMNq7vDa

If that is already the case, please get in touch with me via the Events Planner Support Portal and I will gladly help you out.

Thanks, Abel

Hi.

Sorry for the trouble. Please get in touch with me via the Events Planner Support Portal and I will gladly help you out.

Thanks, Abel

• This reply was modified 8 years, 1 month ago by abelony. Reason: Fix link

Awesome. Thank you so much!!!

Abel

Hi @revdarkwing.

Thanks for getting in touch with me via the support portal. I am glad that you narrowed it down to the API credentials. Please let me know if I can be of further help.

Thanks, Abel

Hi mpek.

You will need to use a single template. Please see Events Planner Theme Template setup for a little more info and sample templates.

Hope this helps. Please let me know if I can be of further help.

Thanks, Abel