Faria Aarin

Hi @sledge81,

Thank you so much for your review. we really appreciate it. Please feel free to reach out if you have any feedback or feature requests so that we can make it better together!

Have a nice day!

Hi @wasimness,

Thank you so much for your awesome review. we really appreciate it. Since this is our new plugin please keep sharing your feedback, feature requests so that we can make it better together!

Hello @chcw,

Hope you’re doing well. Actually, the feature you’re looking for is not currently available in our plugin. However, Thank you for your awesome idea. We really appreciate it. I’ll add a feature request for this. We will definitely work on this in the future.

Thank you.

Hi @kevin028,

Hope you’re doing good. Your issue should be fixed now. Can you please check your ticket and let us know?

Thank you.

Hi again,

We need to investigate the issue deeply. Please create a support ticket here so that we can check and resolve the issue as soon as possible.

Thank you.

Hi @columb358 ,

Hope you’re doing well. You need to develop your own Layout in your theme folder. You can simply go to your child theme and create a folder called ‘Template’ if there’s not any. Afterward, create another folder called ‘Post-Grid’ and inside that create a PHP file which will be your layout.

This template will be available in your Layout Settings here: https://d.pr/i/IYZKZv
You can find the default ones example in: wp-content/plugins/essential-addons-elementor/includes/Template/Post-Grid

Thank you!`

• This reply was modified 3 years, 6 months ago by Faria Aarin.

Hello @kevin028,

I’m sorry to hear that. It seems to be working fine from my end. Please have a look: https://d.pr/i/3rAuze

Can you please reassign the SVG icon and check? If the issue still persists please create a support ticket here so that we can check and resolve the issue.

Thank you.

Hi @mushlih ,

Hope you’re doing well. Actually, the feature you’re looking for is not currently available. However, Thank you for your awesome idea. We will definitely work on this in the future.

Thank you.

Hi @sspengler,

The issue has been fixed now in our latest version. Can you please check from your end let us know?

Looking forward to hearing from you.

Thank you.

Hi @sherrmark,

It seems strange actually!
Can you please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

We will deeply check this issue from our end and get back to you there.

Thank you!

Hello @indranilmondal01,

Hope you’re doing well. We’re already aware of the issue and our dev team is working on it. Hopefully, you’ll get it fixed in our next update.

Thank you.

• This reply was modified 3 years, 7 months ago by Faria Aarin.

Hi there,

Hope you’re doing good. Please make sure you’re using an updated version of both Betterdocs and Elementor. The current version of Betterdocs Free 1.7.3, PRO 1.5.2 and Elementor Free 3.1.4, PRO 3.2.1.

You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Betterdocs. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

If that doesn’t work please enable the debug mode. You can do this by opening wp-config.php and adding :

define(‘WP_DEBUG’, true);

When you revisit the page, you should have some error output describing the issue in more detail.`

If none of the above work, please open a support ticket here so that we can check and resolve the issue.

Thank you.

• This reply was modified 3 years, 7 months ago by Faria Aarin.

Hello Sarah,
Good Day!

Thank you for your feedback. We really appreciate it. Our Dev team is already working on it, where the receiver’s email won’t show in the feedback form. Hopefully, it’ll be fixed in our future update.

Thank you.

Hello @pkhurana26,

Extremely sorry for the inconvenience caused. Actually, Flip Carousel is a PRO feature of our plugin and this forum is only for FREE users so unfortunately, we are unable to provide any support for PRO plugin here as per the rules set by www.remarpro.com.

I would like to request you to create a support ticket so that we can resolve this as soon as possible.
Please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/

Thank you.