Faria Aarin

Hi @derfabi2020,

Thank you for sharing the details with us. We’ve been able to fix the issue in our dev version. You can download the Dev version from this link: https://d.pr/f/FY8gyX
and upload it on your site and recheck. Hope it will help you.

Let me know how it goes.

Thank you

Hi @smae,

Good Day!

We’ve released a hot-fix for the issue that you’ve faced. Can you please update the plugin and recheck? It should be fine now.

Let me know.

Thank you.

Hi @tniron,

Thank you for your clarification. I’m sorry to let you know that this feature is not available currently.

However, I will definitely discuss this with our team and if we get more such requests in the future, we will definitely implement them in our plugin.

Have a great day!

Hi there,

We are sorry about the inconvenience caused. It seems strange actually as we haven’t been able to reproduce this issue from our end.

?Please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for the Essential block. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

Also, Can you please provide us your Site Health Information from Dashboard > Tools > Site Health > Info > Copy site info to clipboard: https://d.pr/i/KDbAny

And simply just paste it here. This will help us to reproduce this issue on our end.

Thank you!

Hi @tniron,

Good day!

It seems to be working fine from my end. Have a look: https://d.pr/v/k71F2D

Am I missing something? It would be better if you could explain a bit more regarding this issue.

Looking forward to hearing from you. Thank you.

Hi @frontpor,

Good Day!

I’m sorry to hear that you’re facing this issue. I’ve tried to reproduce the issue from my end and it seems to be working fine.

I would like to request you to create a support ticket here so that we can investigate the issue and resolve this as soon as possible.

Looking forward to hearing from you.

Thank you.

Hi @sparkymendes,
Good Day!

I see you’ve created a support ticket and we’ve replied to your queries. Can you please get back to us through the ticket so that we can assist you further?

Thank you.

Hi @sparkymendes,

Thank you for your detailed information. Actually, we couldn’t reproduce the issue from our end.
Could you please create a support ticket here: https://wpdeveloper.net/support/new-ticket with the details of your website so that we can investigate further and resolve the issue as soon as possible.

Thank you.

Hi @sparkymendes,

Good Day!

I’m sorry to hear that you’re facing this issue. First of all, Can you please check whether you’re getting any Console Error? If yes, please share the screenshot with us.

You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Simple 301 Redirects. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

Our new UI is made in REST API so if you are using any security plugin it might block the REST API and causing this issue. Can you please crosscheck whether REST API is blocked or not?

Finally, Our plugin does not make any change to the webserver configuration, it is mainly an application-based plugin.

If the problem still persists I would like to request you to create a support ticket by following this link: https://wpdeveloper.net/support/new-ticket so that we can investigate further.

Thank you.

Hi @rachelmoi,
Good Day!

I’m sorry to hear that you’re facing this issue recently. May I know which theme you’re using currently?

Looking forward to hearing from you.

Thank you.

Hello @jordif2,

Good Day!

I see you’ve already created a ticket and we’ve already replied to that. Could you please check and get back to us?

Looking forward to hearing from you.

Thank you.

You’re welcome. Please feel free to reach out if you need any help. We’ll be happy to assist you.

Have a great day!

Hi there,
Good day!

Currently, we don’t have the option to change the font family directly from the plugin. You need to put custom CSS if you want to change the font family.

However, if you’ve made the notification bar with Elementor builder, you can change the font from Elementor editor. Have a look: https://d.pr/i/AucYxe

You can go through this documentation for better understanding: https://notificationx.com/docs/notification-bar-with-elementor/

Hope this will help you. Thank you!

Hello @jordif2,

Hope you’re doing well. I’ve checked from and it seems to be working fine from my end. Have a look: https://d.pr/i/yXOWCF , https://d.pr/i/qFljhI

Can you please make sure you’re using the updated version of NotificationX plugin. The current version of NotificationX FREE is 1.9.4 and PRO 1.5.4.

If the issue still persists, please create a support ticket by following this link: https://wpdeveloper.net/support/new-ticket

Thank you.

Hi @sireneweb,

Hope you’re doing well. Currently, these options are not available. However, Thank you for your valuable suggestion. I’ll add a feature request and we will definitely work on this in the future. Hope you’ll understand.

Have a nice day!