A2 Hosting

Hello,

The “Performance” panel within the “Optimization” tab of the A2 Optimized plugin will give you a list of the recommended items you should enable to help most sites work best on A2 Turbo servers.

If you’re still having issues, you can reach out directly to A2 support through your client portal to confirm your server is configured correctly.

Hello,

You can open a ticket with A2 Hosting support through your customer portal and they will be able to help you directly.

If you have FTP or cPanel access (file manager), you can navigate to your wp-content/plugins folder and delete the ‘easy-hide-login’ folder to remove the feature and allow you to log into your site at /wp-admin again.

Usually when the feature is enabled, there is a banner at the top of your WordPress admin screen that will give you the new login URL. This does have a “Stop displaying this message” link that will hide it however. If that is the case, once you re-enable the feature, you can navigate to “Settings” in your WordPress admin sidebar, and then select “Easy Hide Login” to get your login URL at any time.

Hello,

If you’re able to check it directly via Pagespeed insights, then you’re all set as far as allowing access goes. That leaves the public API key used for Google Pagespeed. As it’s used quite heavily, it may be throttled from time to time. We’ll be looking at ways to improve this in future releases.

In the meantime, you can always get the same data directly from Google Pagespeed Insights or similar data from GTMetrix.

Hello!

If your benchmark scores are constantly coming back zero, it’s because the Google Pagespeed API is unable to reach your site. There will be a small notice on the page about that. We’re preparing an update to make this more prominent.

For your other issues, please reach out to A2 Hosting support through your client portal and someone will be able to take a look at your account to make sure Turbo is enabled.

Hello,

If you are a A2 Hosting customer, could you please open a ticket with our support team so we can track the issue directly on your site?

If not, does the error specify a particular file/line number that is causing the issue?

Just pushed an update for this. Thanks for the heads-up

Hello,

This is intended behavior as many resellers wish to white-label their hosting and not disclose that the server is being re-sold.

You may open a ticket with our support department and they can install the standard version of the A2 Optimized private optimizations so it appears as a full A2 server.

Thanks for the alert. We’ve just pushed out an update to confirm that the opcache_get_status() is available to your WordPress install prior to trying to use it.

Hello,

It looks you’re hosted on A2 Hosting, if you’d like to open a ticket directly with our support, we can take a look at your exact configuration to better troubleshoot the issue.

Hello,

Could you outline what other plugins and theme you’re using on the site to help us better track down the issue?

Thanks!

Hello,

You can use the “Minify Inline CSS and Javascript” to toggle if that code is minified when it’s cached.

Hello,

Behaviors that rely on PHP processing, such as the Redirection plugin parsing User Agents, will not work while page caching is active. This is because your site will serve up static HTML pages for cached pages directly that bypass PHP so things can be as fast as possible.

Hello,

Could you provide some additional information as to what feature you’re experiencing compatibility issues with?

A few issues I can think of after looking at the other plugin:

1. Change Login URL – This will not work with Peter’s Login Redirect, as they’re both trying to hook into the same thing. Disable this feature if you want to use the other plugin.
3. Authenticated redirects – Check the advanced cache settings and include any unique cookies that have been specified to serve up uncached pages to these users.
2. Unauthenticated redirects – These will not work due to the inherent nature of our page caching. Either we can determine that this user is unique and they will be served an un-cached page, or they are served a cached version of a page which cannot be dynamic.

Hello,

You can check that you have the various WooCommerce cookies (https://docs.woocommerce.com/document/woocommerce-cookies/) in the exclude list so that your customers who have added items into their cart are not getting non-cached checkout pages.

You may also try toggling the Dequeue Cart Fragments setting within A2 Optimized.

Hello,

It looks like the static cache files are not able to be written properly to your file system. I would check that the wp-content/cache folder, and all subfolders, have correct permissions, that you have enough disk space / inodes to create files, etc etc.

If you’re hosted with A2 Hosting, you can open a ticket directly with our support and we can take a closer look at your exact setup to see if we can help further.

• This reply was modified 3 years, 7 months ago by A2 Hosting.