7tigers

I just sent you an email from your website, can you check the link and see?

Thanks!

There may be some customization, not 100% sure, it’s Genesis with the Simply Charming theme.

But either case, I updated WP/Plugins, this plugin broke, what do I need to look at to start working on a fix?

What file (Php/html/etc.) do I need to look at for checking for styling conflicts with the plugin?

Plugin Cache cleared, along with testing multiple browsers, multiple computers, etc.

See screenshots below

https://ibb.co/gwbqWF
https://ibb.co/nbsVWF

One is image set at 150x150px
The other is set at 300x300px

Neither of which fits properly in the frame and the text you see is supposed to be below the image.

Yes, everything is always kept up-to-date, latest WP Version = 4.7.2

Simply Charming Genesis Theme 2.1.4

My web developer provided me with an updated genesis zip file.

I just uploaded the new file into WP, renamed the old one and restarted Apache.

Where does this file download to and how to I manually run the extract/install?

I don’t know, but I really wish it was easier to pin down what is causing it.

I’ll be running tests with firebug soon, thank you for the suggestion Ross!

Mawais999 – I specifically said the dashboard was having performance issues, the public facing site is just fine. (and yes, I already am using Cloudflare with my site)

Massafiri – I am still on El Capitan, I haven’t upgraded to Sierra. Are you running Fusion 8.5?

I’m not sure how to troubleshoot, are there some syslogs to look for?

System Details:

Mac mini
VMware fusion
Auto-Snapshots
Ubuntu Server 16.04
CLI responsiveness is fast and quick
Backups are done to a different FTP server