Remko

Hello,

Thanks for the very quick reply!
The payment method that is being used in all cases is iDeal.
The order status went from ‘Wachten op betaling’ (Waiting for payment / pending) to ‘Geannuleerd’ (Cancelled).

Hi,

Thanks for the effort. I tried creating a staging site and on that site all was working well. I found that the issue was me being an administrator. On the staging site I logged in as a customer account and the redirect worked for both me as logged-in user and non-logged-in user.

For me this issue is solved now!

“if I’m understanding correctly, you might be trying to redirect users to the a lesson inside a course that the user isn’t enrolled in? So maybe they’re logged in but not enrolled?” This is exactly what is happening.

But, this is happening because the redirect from the training is not being applied. Instead of the redirection for non-enrolled users the training template (with all course content) is shown (and therefore the redirect to the first lesson is applied). This should never happen for non-enrolled users, since they are not allowed to see the course content yet. This is the reason why I use your plugin in the first place: to lead non-enrolled users to a sales page.

Thanks for the quick reply! The reason for this redirect loop, is that I have set a redirect from my course template OUTSIDE of the training to the first lesson INSIDE the training. UX wise this feels like a good decision from my end.

But because the not enrolled user is not allowed to go there, he is redirected to the training template. Hence the loop. ??

This brings me back to the cause: why is the not enrolled (but logged in) user not being redirected to the URL that is set? Why is the course template shown with all course content on it?

I already created a staging site on which I disabled all plugins except for Learndash and Uncanny Toolkit but it still did not work.

Is there a conflict or mismatch between Toolkit 3.6.1 and Learndash 3.6.0.3?

Hi Abhishek,

You did not see the checkout page since there was nothing in your cart.
Try the following:
1) Visit this product page: https://shop.novacoaching.nl/product/edelstenen/seleniet-theelicht/
2) Press ‘In winkelmand’ (=add to shopping cart)
3) press top right ‘Winkelmand bekijken’ (=look at shopping cart)
4) Press ‘Doorgaan naar afrekenen’ (=continue to checkout)
You will now see the unaligned email field.
I am unable to add a screenshot to this comment but the previous steps should do the trick.

Hi Petra,

Thanks for the reply. I added the shortcodes to my redirected page but it’s not showing.
Does this only work when I put the shortcodes in the confirmation message tab?

I have found the solution for the redirect. Since it isn’t possible to disable the conditions, I added the condition ’email is not equal to [email protected]’. This worked for me.

But still it isn’t possible to add one redirect for a succesful payment and another URL for a failed payment.

Am I missing something here?

• This reply was modified 4 years, 8 months ago by Remko.

Ah… my mistake!
I checked a WooCommerce mail and the pdf was sent along with it.

Thanks for your quick reply!
Love your plugin!

Thanks, worked like a charm!!

Sorry, that’s the one I meant indeed!
Can that button be hidden?