64footdan

@dlmweb – having the same issue on our site. I can’t find any responses from WordPress. I’ll try your method of replacing the /wp-admin and /wp-includes folders. Thanks!

• This reply was modified 3 years, 1 month ago by 64footdan.

Thank you for your support.

@brianleejackson Yes, I had a note from them this morning regarding the same. I’ll test here shortly as well. They had previously sent me a code snippet which worked in the interim.

>> UPDATE: confirmed as well that v2.19.1 has fixed the issue.

@devnihil from Hero Themes:

“An update on the Yoast SEO plugin compatibility for you.

It appears this issue was introduced in Yoast SEO 14, they did a fair bit of work, but it looks like it also broke the Heroic Knowledge Base compatibility templates.

We have a shiv in the pipeline, to workaround the issues with the update.

In the meantime, you should be able to use this code snippet to fix the issue. Let me know how that works for you.

Code snippet: https://github.com/HeroThemes/HeroThemes-code-snippets/blob/master/snippets/yoast-seo-14-hkb-fix.php

You can find the notes for the code snippets here included suggested implementations.

Thanks for making us aware of the issue and bearing with us while we investigate the issue.”

• This reply was modified 4 years, 10 months ago by 64footdan.
• This reply was modified 4 years, 10 months ago by 64footdan.

I, too have this issue:

WP v5.4.1
Yoast v14.0.4
Heroic KB v2.19.0
PHP 7.2.14

The body text in KB article disappears when the Yoast plugin is active. I’ve disabled my Yoast plugin. I reported this to Hero Themes and they have had the same reports. They are looking into it at their end. Since I don’t have Yoast Premium, no direct access to Yoast tech support.