2em.creative

Dave,

I just created a support ticket.

Thanks!

Dave,

It’s hard to replicate the exact issue on a test page, so I’ve just added it to the live page.

Please let me know when it is okay for me to revert to the maintenance message.

https://jayanthikumaresh.com/media/#video

Thanks!

@dave Kiss

This is the page – https://jayanthikumaresh.com/media/#video

I currently have an error message listed.

The shortcode I use is [vimeography id=1]

Here’s a link to a screenshot of what happens when I use the shortcode on the page. The featured video is supposed to only be 550px wide, and the thumbnails in the same row.
https://jayanthikumaresh.com/wp-content/themes/kumaresh/assets/vimeography-issue.png

Any help is appreciated! I’m not a developer so I am really out of my depth here. Thank you.

Cais – Thank you for the pointers and your help.

I will probably have to find a developer to help me troubleshoot since I don’t have too much knowledge of jquery.

The nivo slider is used to control the sliding effect on the pages I believe.

@brunog – The shortcode I am using is
[nggallery id=1 template=caption]

That doesn’t work with my customized theme, but it does work with the default wordpress twenty fourteen theme.

I am a very rookie WordPress developer, so don’t have any suggestions to offer, sorry. I’d really appreciate any pointers on fixing this issue.

Hi!

I tried the Twenty Twelve and the Twenty Fourteen themes, and the gallery works fine on both of those. It doesn’t work with my customized theme though. How do I go about fixing this?

Here’s the page for your reference, so you can see the issue –
https://jayanthikumaresh.com/media/#photos

Hey Cais!

Didn’t update any other plugins. Just the wordpress version. Everything was working just fine before then.

I will try and change the theme and see if that works and get back to you.

Thanks for your prompt response! Appreciate it.