10Quality

We are sincerely sorry for the incident that happen on early September.

Since then, we have been monitoring our server, updating and refactoring our code to make sure it does not happen again.

We would like to let you know that will feel confident that we have everything under control.

In compensation, your license key has been extended 6 extra months.

We have also released the coupon code APOLOGY2019 that will run until the end 2019 if you are interested.

For more information, please read the following article:
https://www.10quality.com/2019/12/11/late-apology-from-early-september-incident/

We hope to earn your trust back,
Kind regards.

We are sincerely sorry for the incident that happen on early September.

Since then, we have been monitoring our server, updating and refactoring our code to make sure it does not happen again.

We would like to let you know that will feel confident that we have everything under control.

In compensation, your license key has been extended 6 extra months.

We have also released the coupon code APOLOGY2019 that will run until the end 2019 if you are interested.

For more information, please read the following article:
https://www.10quality.com/2019/12/11/late-apology-from-early-september-incident/

We hope to earn your trust back,
Kind regards.

We are sincerely sorry for the incident that happen on early September.

Since then, we have been monitoring our server, updating and refactoring our code to make sure it does not happen again.

We would like to let you know that will feel confident that we have everything under control.

In compensation, your license key has been extended 6 extra months.

We have also released the coupon code APOLOGY2019 that will run until the end 2019 if you are interested.

For more information, please read the following article:
https://www.10quality.com/2019/12/11/late-apology-from-early-september-incident/

We hope to earn your trust back,
Kind regards.

We are sincerely sorry for the incident that happen on early September.

Since then, we have been monitoring our server, updating and refactoring our code to make sure it does not happen again.

We would like to let you know that will feel confident that we have everything under control.

In compensation, your license key has been extended 6 extra months.

We have also released the coupon code APOLOGY2019 that will run until the end 2019 if you are interested.

For more information, please read the following article:
https://www.10quality.com/2019/12/11/late-apology-from-early-september-incident/

We hope to earn your trust back,
Kind regards.

This was a bug. Fixed on recent version 1.3.2.

Thanks for reporting it.

Replied to you via email since this is related to the extended version.

Please send us a contact message through our website, since this is related to the paid extension.

We have added validation settings on version 1.3.1.

Head to “Dashboard” > “WooCommerce” > “Settings” > “Advanced” > “License Keys API” > “API Validations” > “Enable SKU validation”, and turn this validation off.

By turning this validation OFF, the API will no longer validate SKU as a required parameter and will not cross-check this value with the product purchased.

This will solve the issue you are experiencing.

Please update to version 2.3.9 and add the following customization hooks to your WordPress setup:

/**
 * Replace cache folder.
 * @hook wpmvc_cache_config
 * 
 * @param array $cache
 * 
 * @return array 
 */
add_filter( 'wpmvc_cache_config', function( $cache ) {
    $uploads = wp_get_upload_dir();
    $cache['path'] = str_replace( $uploads['subdir'], '', $uploads['path'] ) . '/wpmvc/cache';
    return $cache;
} );

/**
 * Replace logs folder.
 * @hook wpmvc_log_path_config
 * 
 * @param string $path
 * 
 * @return string 
 */
add_filter( 'wpmvc_log_path_config', function( $path ) {
    $uploads = wp_get_upload_dir();
    return str_replace( $uploads['subdir'], '', $uploads['path'] ) . '/wpmvc/log';
} );

This will change the path in which the cache and log files are stored by default, changing theme to a location inside the uploads directory.

If you are not sure on how to customize your WordPress or add these hooks, please read this article.

Just tested the plugin on PHP 7.3.5 and did not experienced any of the reported issues.

Please try upgrading the plugin to the latest version, and or check if your hosting and/or other plugin maybe causing conflict with ours.

Our function assets_url() is used to obtained the URLs of the resources, if there is another plugin declaring this function before our plugin, then it may cause conflicts. Please validate and reply back with more information.

Regards

The attachment files are created by WordPress, the CMS manages those files under the uploads folder.

As far as the configuration goes, the cache folder is located at config/app.php file, as you mentioned, the only issues is that your configuration will be override when updated.

Will add to our work queue a hook to solve this in the future.

Would it help if you could send more than 1 sku on the API request?

This should have been fixed already.

We received buffer overflow attack, we have removed cross-server checks (DRMs) on the extension plugin to prevent customer sites to crush. Please review our blog, since we will be compensating our customers by extending their license.

We received buffer overflow attack, we have removed cross-server checks (DRMs) on the extension plugin to prevent customer sites to crush. Please review our blog, since we will be compensating our customers by extending their license.