Thank you for the reply. The last update was showing an error on my WP, the website was not showing up, so I disconnected the plug in for troubleshooting.
I’d like to suggest that as a user, I should be able to contact JetPack support if the plugin is not connected to the website, if something happens like in this situation.
Not being able to contact support when we need it leads to bad user exerience and trust on the brand.
thank you for the help,