0108daniel

I see your video, but that video is not related for the problem I discover.
When you look at my site on your mobile and click on the toggle button and then on a arrow you see a round circle with strange dots in it.
Also the arrow don’t go ‘up’ when you click on it.

2. I deactivate and removed WP rocket, but that is also not working.
The double menu is only related when I place or edit products on my site.

Thank you very much for your answer.
The CSS code is not working and the circle with dots are still there.
When I add the code in CSS the ‘.ast-menu-toggle {‘ text marked red.

2. we tried many times to clear the cache with our inbuild server and tried it with WP rocket.
Both are not working.
It happend only when I edit or place products.
When I am not in the admin menu or don’t place products the menu is fine.

No problem, I will use the other tread.

You can try in CSS the option ‘visibility: hidden;‘
If that is not working you can try this:

#owp-qv-wrap .flex-control-nav li a {
display: none;
}

Thank you for your answer.
That option was already off, I turned it on – save – turn it off again – save.
But that doesn’t work.

Customers are also complaining about the double menu on the desktop and mobile.
It is related when me and/or my collega place products on our webshop.
When we place products the site have a double menu.

The circle with dots and the double menu are the only 2 problems on the site.
The rest is working fine ??
Hope this 2 things can also be fixed with the help of this community ??

I discover something else.
When I place new products on my site the site shows the double menu.
If you look closely you can see the button double menu is the one for mobile.
You can see that on the toggle button on the rights side next to the account logo.
If someone have a solution for that please let me know ??

https://postimg.cc/5Yfn1JqJ

• This reply was modified 1 year, 6 months ago by 0108daniel.

I uuse WP rocket and cleared the cache already.

That was not working.

I have also a filter button that doesn’t work anymore.

I tried to deactivate WP rocket and now almost everything works fine! ??
I don’t have a double menu anymore.
There is only 1 thing, that is when you click on mobile on the 3 stripes to open the categories you see all categories with the arrows to unfold it.
When you click on a arrow there is a circle around the arrow with dots.
That is not how it is supposed to be.
Do you know how to fix that?

• This reply was modified 1 year, 6 months ago by 0108daniel.

Thank you for your answer.

Clearing the cache with WP rocket doesn’t work.

I tried to deactivate WP rocket and now almost everything works fine! ??
The product images are looking fine now ??
There is only 1 thing, that is when you click on mobile on the 3 stripes to open the categories you see all categories with the arrows to unfold it.
When you click on a arrow there is a circle around the arrow with dots.
That is not how it is supposed to be.
Do you know how to fix that?

• This reply was modified 1 year, 6 months ago by 0108daniel.

Sometimes the menu is fine, but sometimes I have a double menu.

I discover it is also on mobile.

https://postimg.cc/crDjvWrv

Here is a screenshot.

Thank you for your answer.

I delete/empty the caches but It’s still not working.

I also delete the cookies on my pc, laptop, chrome, Firefox, edge, but didn’t fix it.

Okay, thank you for the information.

I am on a support page with the right plugin to ask support with.
Then it is not possible to ask support on a support page?
I think I don’t understand is.
Hope someone can help me with this question from the OP.

I think it’s not related to the size, because they are all uploaded at a minimum of 900.
When you click on a image/product you can see that the image is shart.
Only on the product page the images are blurry.

[ Please do not bump. ]

Thank you.
But that is not the plugin that I ‘need’
The good part is that there is a icon next to a text.
But, I don’t want the text but the price next to the cart icon.

[ Please do not bump. ]

Thank you for the information.
That information is not on your plugin description.
Maybe a tip to add more informatie for this case so other people know that too.
Then this plugin is useless for me .