Zoom level not saving

  • Resolved partiallypro

    (@partiallypro)


    7 years, 10 months ago

    My map zoom level is not saving when I press “update.” This is the first time I’ve encountered this and I’ve been using this plugin for years.

    I’ve tried disabling all plugins, changing to a default WordPress theme. I’ve toggled the “Over-ride current jQuery with version” in the settings all with no results. The zoom level just doesn’t save. :/

    I’m not getting any error in the console either.

    • This topic was modified 7 years, 10 months ago by partiallypro.
    • This topic was modified 7 years, 10 months ago by partiallypro.
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  • Thread Starter partiallypro

    (@partiallypro)

    To add to this, the zoom level doesn’t save when you zoom in using the map itself to set the center, etc. But the zoom level does save when you use the slider to select the zoom level.

    Hi there

    Thank you for getting in touch with us.

    Please go to your Map editor, click on the ‘Advanced Settings’ tab and ensure that the max zoom level is high enough to allow for the zoom level you’re saving your map at?

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