Zoom In Images

  • Resolved micaorfali

    (@micaorfali)


    2 years, 8 months ago

    Hi! I’m having a problem and I can’t find why this is working like this
    All of my variable products images are shown Zoomed In and with low quality. Why? How can I fix it? Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author HasThemes

    (@hasthemes)

    Hi @micaorfali

    We are sorry for the inconvenience. It seems the problem comes from the theme. Have you checked the image problem still exists or not by deactivating the plugin? In this way, the problem can be identified quickly whether it comes from the theme or the plugin.

    Anyway, we will also check our plugin with the theme you are using and keep you informed ASAP.

    Thanks!

    Plugin Author HasThemes

    (@hasthemes)

    Hi @micaorfali

    We have checked that “Swatchly” plugin is fully compatible with the theme “JupiterX” you are using. We didn’t find the low-quality image problem. Please check this screenshot https://i.imgur.com/3jdDdER.png

    We will recommend you to check if the low-quality image problem exists even after “Swatchly” plugin is disabled. If disabling the “Swatchly” plugin solves the low-quality image problem. It would be good if you create a support ticket on our website https://hasthemes.com/contact-us

    That way you will get support more quickly as the developer of this plugin handles all the tickets over there.

    Thanks!

    Plugin Author HasThemes

    (@hasthemes)

    Hi,

    Since we haven’t heard back from you. We are closing the ticket for now. If you need further assistance please feel free to reopen this ticket at any time OR create a new ticket.?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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