• Resolved talktodeego

    (@talktodeego)


    Hi,

    I’m using WP Image Zoom with Woocomerce plugin in PORTO THEME.

    When I search for a product and place the mouse on the image, the zoom appears, but then when I click on this product and go to its page the zoom does not work

    https://prnt.sc/v4nnuj Here it works (site search result)
    https://prnt.sc/v4norr It doesn’t work here (product page, after clicking on it in search results)

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  • Thread Starter talktodeego

    (@talktodeego)

    Looks like WP IMAGE ZOOM, it only works on a certain image size, for example, I realized that on my website the zoom only works on the thumbnail, when it is a larger image, for example 800×800 it does not work

    Plugin Author SilkyPress

    (@diana_burduja)

    Would you please turn off the “Enable Image Zoom” option on the “WP Admin -> Appearance -> Theme Options -> WooCommerce -> Product Image & Zoom” page? See this screenshot.

    In order for the zoom to work the uploaded image needs to be larger than the presented image on the website. The plugin cannot add pixels to your images in order to show a magnified version. No plugin does. The zoom effect is created by loading a larger version of the presented image. For that you’ll need to upload larger images.

    If the image is presented on the website as 800x800px, then you could consider uploading an image between 1000 and 1800px wide.

Viewing 2 replies - 1 through 2 (of 2 total)
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