• Resolved msummers

    (@msummers)


    I am trying to disable the email alerts I receive when a login fails. I go to Sucuri settings > Alerts, and remove my email address by selecting it and clicking delete. Invariably within the next several days, I will receive another alert and when I go back in to check, my email address is back in place. What is causing this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • The email address that you are seeing in the settings page is obtained from the settings which are stored in this file [1]. When you request the deletion of one or more entries from the list the plugin will go ahead and delete them from that file, until here everything is good.

    However, once a new event is triggered in the website the plugin will try to send a notification with a warning about something suspicious, but since you deleted all email addresses it resorts back to use the email associated to the user account created during the installation of the website, which in this case happens to be yours.

    This is why the email is reappearing after a while.

    SOLUTION: Add a new email before you delete yours, it could be something like “[email protected]” and the plugin will stop sending the alerts to your inbox.

    [1] /wp-content/uploads/sucuri/sucuri-settings.php

    Thread Starter msummers

    (@msummers)

    That makes sense. Thanks for the quick solution!

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