• Resolved siCk_BoY_

    (@sick_boy_)


    After adding a zip file, I cannot download this file using the Download Manager. I tried to add a zip file and rar – neither of them worked.
    The files are visible on the server.
    How to solve this problem?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • hi, which zip file you aren’t able to download? I can download the zip files from the page you mentioned.

    • This reply was modified 4 years, 2 months ago by ohanspace.
    Thread Starter siCk_BoY_

    (@sick_boy_)

    The file has been split into smaller ones and it works. However, with a size of about 18MB, unfortunately it did not work.

    Plugin Support Nayeem Hyder

    (@nriddhi)

    Hi,

    You can also set Chunk Upload option Downloads > Settings > Basic > Upload Settings. However, if it relates to maximum file upload size problem, you can also check this doc too, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/

    Thanks.

    Thread Starter siCk_BoY_

    (@sick_boy_)

    There was no problem with uploading the file. He entered the server – I checked via ftp.
    The only problem was with downloading this file using the Download button.
    I will test later on a large file if changing the settings in the plug helped.

    It looks like the file size resizing has worked. I have uploaded a 29.4MB file and everything was OK.
    Thank you for your help.

    • This reply was modified 4 years, 2 months ago by siCk_BoY_.

    I have this problem too!

    On this page: https://www.suhopolje.hr/prostorni-plan/

    The zip files dont work suddenly…I mean the download button dont work!

    Wee need help with this ASAP ??

    Thread Starter siCk_BoY_

    (@sick_boy_)

    did you follow the directions Nayeem Hyder?
    It works for me.

    Yes I enabled chunk uploads and uploaded it again and it stil wont work…

    Thread Starter siCk_BoY_

    (@sick_boy_)

    Have you tried to create a php.ini file with increased limits?
    For instructions, see the link provided by Nayeem Hyder. Try it and see if it resolved your problem.
    If it doesn’t work, try adding the appropriate code to .htaccess.

    It says here that there is no limit ??

    https://postimg.cc/9RGV4pFx

    I repeat…I normally upload, there is no error…and publish the file…

    But I cannot download it

    this is from my error log:

    [24-Sep-2020 12:36:17 UTC] PHP Fatal error: Allowed memory size of
    268435456 bytes exhausted (tried to allocate 253598904 bytes) in
    /home/suhopolj/public_html/wp-content/plugins/download-manager/libs/class.FileSystem.php
    on line 167

    Plugin Support Nayeem Hyder

    (@nriddhi)

    I think this is causing for PHP memory setting

    Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

    1.Editing the wp-config.php file
    2.Editing the php.ini file
    3.Editing the .htaccess file

    1.Editing the wp-config.php file

    Here you will need to edit thewp-config.php file.
    define( 'WP_MEMORY_LIMIT', '256M' );

    2.Editing the php.ini file

    On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
    Once this is done, open the file, add or edit the following line:

    memory_limit 512M

    3.Editing the .htaccess file

    The .htaccess file is a file located within the root of your WordPress files.

    You will need to add or edit the following code to the bottom of the file:

    php_value memory_limit 256M

    With this done, you can then save your changes and check if the error is resolved.

    Thanks.

    hmm i think it works now

    I added the 512M, before it was 256M

    Plugin Support Nayeem Hyder

    (@nriddhi)

    Glad to hear this. if you like our plugin and services, please give us 5* review which will encourage in our work.

    Thanks.

    Thread Starter siCk_BoY_

    (@sick_boy_)

    In my case it worked for a while and suddenly stopped working. Just at the most critical moment.
    I got a fatal error when trying to download a rar file.
    I was able to determine that this problem occurred due to a conflict with the BackWPup plugin. Everything works fine after disabling the plugin.

Viewing 14 replies - 1 through 14 (of 14 total)
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