ZIP extremely slow and odd behavior

  • Resolved pingram

    (@pingram3541)


    1 year ago

    Great plugin, the visual experience is nice and the layout is very intuitive but the ZIP method is very slow. For example, using the ZIP process on a 5mb plugin takes several minutes to zip vs what takes milliseconds in cpanel file manager.

    I’ve experienced this across several sites w/ differing hosts and am wondering why this is and if there is anything we can do to improve this.

    Another odd behavior is upon ZIP completion I am taken back to the /wp-content/ folder rather than the folder where I initiated the zip process.

    Additionally, when this occurs I cannot navigate into any folders listed I must refresh the page.

    Great plugin but backing up using the ZIP method before modifying files taking so long defeats the purpose of me trying to save time with it from having to log into cpanel or use sftp etc.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter pingram

    (@pingram3541)

    Opened a ticket on wpide.com website. Will update here if I hear back.

    Plugin Author XplodedThemes

    (@xplodedthemes)

    Hi @pingram,

    Thank you for reaching out and sharing your concerns with the ZIP functionality in our plugin.?

    We understand your frustration regarding the slow ZIP process and the odd behavior experienced across different hosting environments. Here’s a brief explanation and some suggestions to potentially improve the situation:

    Why the Speed Difference?

    1. Server Resources:?

    Unlike cPanel’s file manager, which operates directly on the server with more efficient tools, our plugin’s ZIP functionality relies on PHP, which can be slower, especially on shared hosting platforms with limited resources.

    2. PHP Limits:?

    The plugin’s performance can be constrained by PHP’s execution time and memory limits set by your hosting provider.

    How to Improve Speed?

    Check Hosting Plan, ensure your hosting plan offers adequate resources for your needs.

    Increase PHP Limits, try increasing the PHP execution time and memory limits via the php.ini file or your hosting control panel.

    We are continually working to improve our plugin and appreciate your feedback. If these steps don’t resolve the issue, please let us know so we can further assist you.

    Best regards,
    Georges

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