• Resolved fsan2val

    (@fsan2val)


    Hello
    The zip code field cannot be set as optional.

    In addition, the fields that you put in double column, it is only displayed without registering in woo, but when you are registered everything is linear, a single column

    Using theme oceanwp

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    >> The zip code field cannot be set as optional.

    Please ensure that the option “Enable required validation override for address fields.” is enabled in the plugin’s Advanced settings tab.

    >> In addition, the fields that you put in double column, it is only displayed without registering in woo, but when you are registered everything is linear, a single column

    We are a little bit unclear about your exact issue. Could you please clarify us with the help of a screenshot?

    Thank you!

    Thread Starter fsan2val

    (@fsan2val)

    Hello, very kind for your answer.

    The double column option of the fields does not work for me, and if they work, they are fatal, that’s why I had better deactivated it.

    What I was telling you, when someone is not logged in, it comes out in a double column (some fields)

    https://www.dropbox.com/s/3loyer3pqkwpuej/doble%20columan.PNG?dl=0

    when all the fields are logged in, they become one column, the ideal is to always see 2 columns.

    https://www.dropbox.com/s/gvbqjgumdum0g2u/1%20columna.PNG?dl=0

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please share us with your website URL so that we can have a look into it?

    Thank you.

    Thread Starter fsan2val

    (@fsan2val)

    Thank you.

    Please this is the link, do the test, add the cart and follow the steps to get the form.

    https://bit.ly/3g0XjwC

    Plugin Author ThemeHigh

    (@themehigh)

    We need to check the issue in detail. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘zip code optional/fields’ is closed to new replies.