Zingiri Forums – locked out!

  • Elaine Griffin

    (@elaine-griffin)


    12 years ago

    Hello,
    I’m locked out of my client’s forum. This is the message I got from him:
    “I may have made extra trouble for us. I was going through the forum options under the configurating tab in forum administration. I chose the option for forum users to login with their email only and now I’m locked out. My email and password won’t work. I thought it would just apply to the other users I guess.”

    So, I have received an email to re-activate, but it’s not working. The link works fine, I put in my email and my activation code, and it does nothing.
    I then just somehow managed to change my password, reactivate my account, was able to log into the forum, but still received another locked out message.

    I would really appreciate any help, as my client is trying to launch this site soon. Site is https://www.ijustmetu.com.
    Thanks,
    Elaine

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