• Resolved mrmagnifier

    (@mrmagnifier)


    Hi,

    My stock is not syncing correctly, for Woocommerce > Zettle is does, but the other way around it does not.

    Is there a possibility you guys can help me out? If needed I can send you the logs.

    Kind regards,

    Boy

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @mrmagnifier

    Thank you for reaching out to us, we are here to help.

    This is a common issue, and we have written an item about this in our documentation, please read the piece and try the options described there in order to resolve the issue.

    If this does not help you resolve the issue, you should share the system report and logs with us, so we can take a closer look. If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://zettle.inpsyde.com/docs/request-support/
    (please add the URL of this thread in the ticket as well)

    Kind regards,
    Joost

    Thread Starter mrmagnifier

    (@mrmagnifier)

    Hi Joost,

    Thank you for reaching out, I contact you by ticket.

    Kind regards,

    Boy

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @mrmagnifier

    I have received and responded to your support request. Since we have received many similar support requests, I will mark this thread as resolved, since our documentation page already contains the main support instructions for this issue.

    Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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