Zero Traffic on New Jetpack Stats

  • Resolved arbpen

    (@arbpen)


    1 year, 8 months ago

    The new stats have a bug that showed I had ZERO visitors today. I visited my site using a private browser and viewed a few posts. I refreshed, and it still showed 0 traffic for today. Then, I went back to the old stats; what do you know, there were 105 visitors. That’s a pretty big bug, wouldn’t you say?

    Please fix this forthwith. I nearly had a heart attack today!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • How soon after you made those visits in a private browser did you look at Jetpack Stats?

    Jetpack does not report visits in real-time, so there will be a slight delay between when the visits occurred and when they appear in your stats.

    I’m not seeing 0 visits for your site on 21 March 2023. Are you still seeing that in your WP Admin dashboard?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @arbpen,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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