Zero amount cart not processing

  • Hello, hope this finds you well,

    when the coupon inserted in the cart generates (correctly) a zero total price the purchase request is not been sent properly. it behaves as similar to when it’s a ‘free download’ or something and does not work as a normal purchase – so we end up not processing the user’s purchase.

    hope yu can help me with that issue.
    thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Soft79

    (@josk79)

    Hmm, I don’t think that’s related to our plugin. If you disable our plugin and apply 100% to the cart with a ‘normal’ coupon, does the same happen?

    What state does the 0.00 order get in the backend? (e.g. cancelled, pending payment, etc…)

    Thread Starter angie

    (@angie77)

    hi,

    sorry for the delay, i was trying to figure out after your questions.

    the same doesn’t happen with a 100% discount ‘normal’ coupon, the purchase goes as expected.

    the status for zero order ig geting processed as it should, but the orders are not being sent to us as it normaly does, it’s been treated as a free PDF, that also gets processed and since it doesn’t need any actions on our side, the requests ends there.

    thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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