Zeo Data

Hi @shoptak

Thank you for reaching out!

My analytics are showing zero data on everything ( customers, order, etc… )

Can you please let us know if this is happening after making any changes to your website, like updating/installing any plugin/theme?

If it’s showing no analytics data, try going to WooCommerce > Status > Tools > Clear analytics cache > Click Clear. Then try rerunning the report.

If it’s still not working, check under WooCommerce > Status > Scheduled Actions to see if there are any stuck processes preventing the updated information from importing.

Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Looking forward to your response.

• This reply was modified 2 years, 8 months ago by Rafy a11n.

Thank you for your prompt help and support. The below step fixed it.

If it’s showing no analytics data, try going to WooCommerce > Status > Tools > Clear analytics cache > Click Clear. Then try rerunning the report.

• This reply was modified 2 years, 8 months ago by shoptak.

Hi @shoptak,

Thanks for confirming! I am glad to hear that you got this sorted by clearing the Analytics cache.

I am marking this thread solved. If you have any further questions, I recommend creating a new thread.