Zapier Integration Issue

  • Resolved tmlcreative

    (@tmlcreative)


    4 years, 8 months ago

    Hi,

    We purchased the WooCommerce Zapier integration and have been attempting to integrate with one of our WooCommerce stores.

    After troubleshooting, and a lot of googling, it would appear that the persistent problem of being unable to connect is a conflict with the security plugin Wordfence.

    By disabling Wordfence, we’re able to connect absolutely fine, however by re-activating Wordfence we are faced with the same inability to connect.

    Considering Zapier and Wordfence are two very common and popular products I was surprised to find nothing possible online to resolve the issue.

    See: https://om4.io/woocommerce-zapier-documentation/troubleshooting/#if-your-username-and-password-are-correct-but-you-still-cant-authenticate

    Do you have a workaround that doesn’t involve removing the Wordfence security layer from the site? Zapier support suggested to contact Wordfence specifically as they cannot help or support the conflict.

    Website https://www.hardkoreklothing.com

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello,

    Login to your site and navigate to Wordfence->Tools and then scroll to the Live Traffic Section. Are you able to see any Zapier hosts being blocked while Wordfence is active?

    Thanks,

    Scott

Viewing 1 replies (of 1 total)
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