youzify password reset problem

Hello @pandanas

Thanks for reaching us

Could you send me your reset password URL please? I will test it ??

Best Regards, KaineLabs Team.

Hi,

Thanks
This goes out with the welsome message for new subscribers.

https://yourplace.social/wp-login.php?action=lostpassword&redirect_to=https%3A%2F%2Fyourplace.social%2Fmembers%2Fpandanas%2F

Hello @pandanas

Could you clarify more please? Do you mean after submit the email, your members do not receive email to reset their password?

If yes, please check this article to fix why the email is not sending out

https://kainelabs.ticksy.com/article/13240/

Best Regards, KaineLabs Team.

Hi,

no, they do receive that link in their email. problem is it leads to wordpress admin lost password screen not youzify as set out in settings to reset password. i don’t wish users to see anything associated with wordpress.

thanks

Hello @pandanas

I have tested the Lost Password on your side and it’s working fine for me. Kindly check screenshots below

https://snipboard.io/n4UWTt.jpg

https://snipboard.io/bdgA2B.jpg

Could you explain me more details the issue you found exactly please? ??

Best Regards, KaineLabs Team.

Hi,

Thanks for that:) problem was when I created a test user and followed the link to reset password it took me to the wordpress generated one instead of the youzify one. Looks like that didn’t happen with your test user?

Thanks,

Andrew

Hi,
I think you are talking about

\youzify\includes\public\core\membership\functions\youzify-membership-bp-functions.php:107

#line 107
‘password.reset.url’ => network_site_url( “wp-login.php?action=rp&key=$key&login=” . rawurlencode( $user_login ), ‘login’ ),

youzify does not offer reset password page yet
you can try to use edit
“wp-login.php?action=rp&key=$key&login=”
to
“lost-password/?action=rp&key=$key&login=”
and this should work
i don’t know if the support can offer you better solution

Regards,

Hello @pandanas , could you send me an email or test account where you can not reset your password please? I will test it on your side.

Hello @idmxdj , thanks for sharing this with us. But, actually, Youzify offer reset password feature. If you click “Lost password” at the bottom of Login form, you will be redirected to Reset password form >> https://snipboard.io/GqRQjr.jpg

And after submit your email, the system will send to your email automatically a reset password link. Kindly check screenshots below

https://snipboard.io/bdgA2B.jpg

https://snipboard.io/n4UWTt.jpg

Best Regards, KaineLabs Team.

Hi,

Yes the password reset from the youzify login page works like that. It’s the welcome email link that’s the problem. You you follow that link to reset password it leads to the ‘wordpress’ reset password page with the ‘wordpress’ logo. That’s what I mean. Hope that makes sense?

Thanks

Hi,
@pandanas
yeah the welcome email message contain forget password url you can easily remove the part of the reset password URL from your WordPress admin menu -> email section you will find all buddypress email template

@kainelabsteam
yes but this is not what pandanas meant
he is talking about the page when you enter the new password the 2nd step of resetting password
not the first step when you enter your email or username.

Hello @pandanas @idmxdj

That’s weird. It works form med until the last step. Kindly check this video record

https://www.dropbox.com/s/8nhx8dll2cmjym4/videochangepassword.mp4?dl=0

Best Regards, KaineLabs Team.

Hello @kainelabsteam
Yes you are right but i think @pandanas is talking about the url in email “wp-login.php”
so I’ve suggested to him to edit this “youzify-membership-bp-functions.php:107”

I can see that youzify redirecting url from wp-login.php to /lost-password/

youzify does not offer a reset password page yet <<– sorry I was talking about old youzer Version

Regards,

Thanks, I appreciate the help guys.

You’re welcome @pandanas , happy can help. ??

Best Regards, KaineLabs Team.

Hello @pandanas

I Hope you are doing good.

I will mark this ticket as resolved as i didn’t hear from you for more than 24 hours.

But no worries we are still here to help, feel free to reply back on this ticket whenever you are available and we will get back to you ??

Have a wonderful day.

Best Regards, KaineLabs Team.