Youzify login page doesn’t work

  • Resolved kavg

    (@kavg)


    3 years ago

    I’m using the free version of the plugin and when I try to login through the Youzify login page, nothing happens. After entering username and password when clicked on the login button it only refreshes. What can I do to fix this issue?

    • This topic was modified 3 years ago by kavg.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello,

    Thanks for reaching us

    Please follow the next steps:

    – Make sure you are using the most updated versions of Youzify, WordPress & your theme.

    – Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    – If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.

    – Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).

    – On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.

    Best Regards, KaineLabs Team.

    Thread Starter kavg

    (@kavg)

    I changed the theme to twenty seventeen and disabled some plugins related to the previously installed theme and its working now. Thanks for the help.

    Plugin Support Youzify

    (@kainelabsteam)

    You’re welcome @kavg , happy can help ??

    Best Regards, KaineLabs Team.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Youzify login page doesn’t work’ is closed to new replies.

Tags