• Resolved wilbium

    (@wilbium)


    On my homepage https://www.vueguard.com the youtube video loads fine. I checked autoplay and checked show on mobile. I turned auto play off I don’t want to auto play. Lazy load is on. On all of the other pages I have videos, the video only loads if I click the refresh button in Safari. I have tried all of the settings and I just can’t seem to get the other videos to load properly.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Can you disable all your experiments, please?

    except for the Flex Box experiment (If you have it on your site)

    https://elementor.com/help/elementor-experiments

    If it solves the issue, reactivate the ones you use.

    • Please make sure that all of your Plug-ins and Theme are updated.
    • Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    • Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    • then make sure that you are clear:
    • your WordPress cache (your WordPress plugin if you have one), your server cache (if
    • you have one. In this case, you can contact your hosting provider).
    • ?Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
    Thread Starter wilbium

    (@wilbium)

    I have tried everything and the youtube videos still will only load if I refresh safari. I am contacting the hosting provider now to see if they can clear the server cache. Hopefully that fixes it.

    Thread Starter wilbium

    (@wilbium)

    I found the plugin that was causing the issue. It was FlyingPress. But I can’t figure out how to fix it. The only thing that works is deactivating it. I contacted their support. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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