• Resolved Renaat

    (@rsioncke)


    Hi, I just noticed that my Presto Player videos from YouTube are not playing in the mobile view. How can this be fixed?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andre Gagnon

    (@2winfactor)

    It looks like you have some sort of cookie consent (complianz) that may be not allowing the player to load. Could you try turning that off momentarily? We do have a nocookie mode for Youtube you may want to use in this case.

    Thread Starter Renaat

    (@rsioncke)

    Thanks for the reply, for some reason I did not get the www.remarpro.com email notification.
    Anyway, I checked the PrestoPlayer YouTube setting and the Complianz deactivation.
    I do see that my Presto Player videos are playing in mobile and in desktop view. It looks to me that it’s not necessary mobile and plugin related, but more like what browser and browser privacy/ad blocker settings are used.
    Especially in my Opera browser tests, I noticed that Opera gave me the message that they are blocking some ‘intrusive ads’ on the page. What probably referred to PrestoPlayer layers? …
    Anyway, I will keep an eye on it.
    Can PrestoPlayer videos be recognized as ads?

    Plugin Author Andre Gagnon

    (@2winfactor)

    It may be that Opera is blocking an iframe maybe? Since youtube loads in an iframe and does display ads. Otherwise our player does not have anything that could be considered an ad.

    Let me know if you have any other questions, I’m happy to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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