• Resolved Kim

    (@die-medienfrau)


    Hi, updated my site today – wordpress, all plugins and complianz.

    Now the youtubevideos do not work. if i deactivate comlianz the videos will show.

    although the button to change the cookie option is lost – i cant change my opinion. any help?

    on page and in footer. where is the problem?

    thx!!
    Kim

    • This topic was modified 4 years, 5 months ago by Kim.
    • This topic was modified 4 years, 5 months ago by Kim.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @die-medienfrau,

    I visited your site and I see that the plugin ‘WP Lightbox 2’ is causing an error. It seems that this plugin hasn’t been updated for over 5 years and uses an old version of jQuery. Because of the error, the Complianz script can’t run as well.

    I would advise you to look for alternatives for this plugin, as it could cause security issues as well. The error is caused because the jQuery migrate script is dropped with WordPress 5.5, for security reasons as well.

    As an alternative fix, you could implement the following script in your footer.php:

    <script 
    src="https://ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js">
    </script>

    I hope this helps.

    Kind regards,
    Leon

    Thread Starter Kim

    (@die-medienfrau)

    Thx! I will try!!

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @die-medienfrau,

    I still see the error, could you disable the WP Lightbox plugin and see if this works? This is the quickest way to find out,

    Let me know so we can resolve the issue.

    regards Aert

Viewing 3 replies - 1 through 3 (of 3 total)
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