youtube video mobile display problem

  • Resolved adotelli

    (@adotelli)


    3 years, 2 months ago

    after yesterday’s update youtube video can be viewed in desktop at tab we embeded but in mobile can not be viewed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richteam

    (@richteam)

    Dear adotelli.

    Thank you for the topic.

    Our priority for us is the quality of customer service and their satisfaction.

    Please, you can give us link to your page where we can see the tab. We need to see the problem in order to solve it. Sorry for bothering.

    We’re waiting for your answer.

    Best, Rich-Web

    Thread Starter adotelli

    (@adotelli)

    Thank you for replying. here is the one of the link. https://redline.com.tr/urun/mate-pro/ “ürün inceleme videosu” tab in mobile version i can see nothing. but in desktop there is no problem

    Plugin Author richteam

    (@richteam)

    Dear adotelli.

    Thank you for the topic.

    We have checked your site and noticed that you have the Smush Pro plugin installed. However, we don’t know for sure whether you are using the Smush Pro or not.

    Please deactivate the plugin and see if there is a problem or not?

    I would like to mention that we have faced the same case in recent days, and the issue was connected with the Smush Pro.

    Or you can change it here to TAB and the problem will be solved.

    Screenshot

    Then, please check this again and let us know whether the issue persists or not for you.

    Thank you.

    Thread Starter adotelli

    (@adotelli)

    i changed accordion to tab and problem solved. i’ll buy pro version of your plugin. you are the best!! thanks so much!!

Viewing 4 replies - 1 through 4 (of 4 total)
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