• Resolved SocialSparkMedia

    (@socialsparkmedia)


    When I select the option to open the video in a lightbox, it just opens a black box with nothing in it. If I select not to use the lightbox, it works fine. I would prefer to use the lightbox.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Prajwal Shrestha

    (@prajwalstha)

    Hello @socialsparkmedia,

    Will you please try removing &feature=youtu.be from the Youtube Video URL that you have used for the lightbox?

    Thanks

    Thread Starter SocialSparkMedia

    (@socialsparkmedia)

    Thank you, that worked, although it took me a bit to figure out where that was. Is there something I did wrong that caused that to be appended to the link in the first place? I don’t understand where it came from.

    Plugin Contributor Prajwal Shrestha

    (@prajwalstha)

    Hello @socialsparkmedia,

    Glad to know the problem is sorted out.

    The argument in the Youtube Video URL gets appended for many reasons. E.g. When the video is added in the Playlist or video is shared in some social media.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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