Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @jcollier,

    I hope you’re doing well. I’m sorry to hear about the issue you’re experiencing.

    It seems you’re using the Beaver Builder. I’ve just tested it with the same builder and the same video link, and it’s working perfectly on my end, as you can see here: https://d.pr/v/YmxiPT.

    Could you kindly double-check your YouTube configuration and share the shortcode you’re using with us? This will help us investigate further and pinpoint the cause of the issue.

    Looking forward to your response!

    Best regards,

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @jcollier,

    Greetings. Hope you are doing well.

    We haven’t heard from you since then. So, we were wondering if your issue has been resolved or not.
    Please let us know. I wish you a good day.

    Thank you.

    Thread Starter Sea Jay

    (@jcollier)

    Hi! Thank you for following up. The problem wasn’t resolved, and we chose a different solution. I’ll mark this ticket resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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