Hello @mauvemedia,
It seems on the URL, you have JS error about that: https://i.postimg.cc/Qt4CWmF7/image.png for troubleshooting, please do the following steps and let me the results:
1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue
If you have a cache plugin or server cache. You need to clear its cache contents or disable them.
Note: please try another widget on the page and using another format for YouTube URL like this one: https://youtu.be/hq37Dbcq90w
or this one: https://www.youtube.com/watch?v=hq37Dbcq90w
Please keep us posted,
Best,
-
This reply was modified 3 years, 4 months ago by Shahin.