Hello there.
We’re sorry to see you had some bad experiences with our support. Since your www.remarpro.com account is not linked to our official ticketing platform, we were not able to find any tickets that may have been responded to late, or in a bad manner, but we would love to rectify that.
We’re determined to have a fully satisfied user base, and we would love to help you out with any question or issue that may have arisen with the plugin, so please feel free to point us to the thread our support agents handled badly, and we’ll make sure to set a top priority on this, and get your issues resolved.
Kind regards
