Your www domain is not reachable, so this option cannot be enabled.

  • Resolved levymealone

    (@levymealone)


    3 years, 5 months ago

    I am wanting to generate a certificate for both www and non-www versions of my site, but when checking the box to generate, I receive the following message: “Your www domain is not reachable, so this option cannot be enabled.”

    My domain works with and without www, so I’m a bit perplexed as to what to do.

    Help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter levymealone

    (@levymealone)

    By the way, my DNS “A” record and “CNAME” record are setup. As mentioned in my previous post, you can get to my domain with and without www.

    levymealone.com
    https://www.levymealone.com

    Thanks

    Anonymous User 20054258

    (@anonymized-20054258)

    Your non-www domain redirects to www domain. So you only need SSL installed for your www domain which you have already completed ??

    Hi,

    @webdevshyam this is not exactly the case for me. Indeed, my .htaccess does redirect to https://www.domain.com version immediately (tompost rule in file) but when I access website via https://domain.com the dafault server certificate is being supplied before the redirect can take place, which results in ERR_CERT_COMMON_NAME_INVALID.

    @gowebsmarty is there any way to override detection and force creation for both www and non-www versions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Your www domain is not reachable, so this option cannot be enabled.’ is closed to new replies.