Your website is blocking support requests for paid users

  • Resolved Duke

    (@dukessa)


    3 years ago

    Your Wordfence is blocking support requests for paying customers… did you know?!
    There’s no email either so it’s impossible to contact you.
    Please fix that ASAP.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Damian

    (@timersys)

    Hi @dukessa ,
    that’s really strange we do get support requests. Could you please give me more information? You can write to [email protected]

    Thread Starter Duke

    (@dukessa)

    Your Wordfence doesnt like html in your form textarea (even simple html like a link).
    Maybe tweak the rules a bit?
    I wrote to you directly btw and got support, so thanks for that!

Viewing 2 replies - 1 through 2 (of 2 total)
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