• Resolved bvitalios

    (@bvitalios)


    Hi,

    I recing this message: your website does not have access to depicter asset server please ask your hosti

    I have my hosting server. I pinged your IP it works fine.
    Rebooted my server and reinstalled the plugin.
    issue still persist.

    Pleas help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bvitalios

    (@bvitalios)

    i have this message now:

    #ServerException:503
    Server error: <code>GET https://pre.wp-api.depicter.com/v1/curated/document/templates/categories?category=custom</code> resulted in a <code>503 Service Unavailable</code> response:
    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>503 Service Unavailable</title>
    </head><body>
    <h1 (truncated...
    Plugin Author averta

    (@averta)

    @bvitalios ,
    I am so sorry but our server got an issue and right now it is ok, May I ask you to try it now and let us know?

    Thread Starter bvitalios

    (@bvitalios)

    Hi,
    Thanks

    It’s loading now

    Plugin Author averta

    (@averta)

    happy to hear that

Viewing 4 replies - 1 through 4 (of 4 total)
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